Operations Coordinator

Temple University's Service Parking Services Department is searching for an Operations Coordinator!

Become a part of the Temple family and you will have access to the following:
Full medical, dental, vision coverage
Paid time off
9 Paid Holidays
3 Personal Days
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade: T22

Position Summary
The Parking Services Operation Coordinator is responsible for all parking surface areas and parking garages, including security and janitorial staff, under the direction of the Executive Director and Associate Director of Operations. This includes customer service, signing up customers for parking privileges, and other functions using the T2 Parking system. The incumbent performs revenue collection activities from T2 APS (Automated Pay Stations) and Luke II Multi-Space Meters and maintains usage and revenue records. Inspection of parking areas, compiling and preparation of reports and statistics, and other functions necessary to ensure efficient parking operation. Collecting logs from parking booths and uploading files daily.

The Parking Coordinator will keep accurate records needed to ensure compliance with parking operations. The coordinator will partner with Parking Services management, coordinate services, and oversee events and the traffic control for special events such as basketball games, concerts, commencements, and move-in. In the absence of the Operations Manager, the Parking Services Coordinator will be responsible for maintaining the event sheet, a document detailing event parking logistics and staffing.

In the absence of the Operations Manager, the coordinator is responsible for maintaining the event sheet, a central document that details all event-related parking information. Performs other related duties as assigned.

This position has essential personnel status.
This position requires a driver's license background check.

Required Education and Experience
*One (1) year of related experience.

Required Skills and Abilities
*Must possess a valid U.S. driver's license or able to obtain one if hired.
*Must be able to travel to various parking services locations.
*Must possess the skills to work with well-designed systematic processes for auditing the attendants' paperwork. contractor's timecards, billings, and verification for the janitorial staff.
*Must have the ability to provide consistent quality internal and external customer services.
*Must have the skill and ability to compile and prepare reports, statistics, and other functions necessary to ensure efficient parking operations.
*Must have the ability to understand which day-to-day tasks have the highest priority and keep the Executive Director and Associate Director of Operations informed of any inconsistencies in processes assigned to coordinate.
*Must possess the ability to maintain necessary supplies for all the parking areas, ensuring no errors are made in ordering.
*Responsible for maintaining repair records and the current on-hand parts list.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
To obtain additional information about Temple University please visit our website at www.temple.edu.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Public Safety Services at 215-204-7900.