Gateway Engineering & Support (GES) - Data Analyst

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

What you will be doing at Globalstar:

As a Gateway Engineering & Support (GES) - Data Analyst, you will provide advanced technical support and Data Analysis for Globalstar's Gateway Systems. You will work with multiple technical departments and provide data analysis and metrics validations for ground-based antenna systems. Also, you will write SQL queries and Python scripts to extract meaningful information from large data sets / data lakes. You will compete statistical analysis and create visualizations for Senior Manager and Technical Team Leads.

Duties/Responsibilities:

• Analyze large datasets of information generated by ground-based antenna systems that include mechanical, RF, and electrical components.
• Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of increasing overall network performance
• Create and maintain performance thresholds and automated reporting on all service affecting equipment
• Create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures.
• Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment

What you will bring to Globalstar

• Bachelor's degree in any Engineering field with a concentration in Data Science, Statistics, Mathematics, Physics, or closely related field
• 5+ years of hands-on experience with Power BI
• 5+ years of experience with large technical data projects
• 3+ years of experience with Python
• 3+ years of experience with SQL
• Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc)
• A clear understanding of datasets for wireless communication systems
• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel
• Exceptional procedural writing skills

It's a bonus if you have:

• Bachelor's Degree in Computer Science with a Data Analytics Concentration or equivalent
• Experience in applicable satellite communications industry or military experience working with wireless communications networks
• Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications preferred
• Preference will be given to candidates with RF experience
• Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions
• Experience preferred with automated scripting in any language
• Language skills in addition to English are a plus

Physical Requirements:

• Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments required; valid passport required

• Willingness and ability to work after regularly scheduled hours as needed

• Willingness and availability for a shared on-call schedule

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

Skills and Competencies:

• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency with Microsoft Office
• Familiarity with NetSuite
• Strong problem-solving skills, especially under time constraints
• Ability to identify and seek needed information

What Globalstar offers:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program