Business Process Architect

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Business Systems Architect is responsible for designing and implementing information systems that support C1's business objectives. This position must possess a blend of technical expertise, strategic thinking, and effective communication skills to bridge the gap between business requirements and technological solutions. This role is responsible for highly strategic planning, design, evaluation as well as risk management while simultaneously interacting with various key stakeholders throughout the enterprise to ensure business needs are met and consistent with the overall company strategy.

Essential Functions

Partners with the necessary teams to fully understand business scope and implement sustainable, cost-effective solutions, adhering to the company's strategic direction and standards
• System Design: Develops comprehensive system architectures to meet business needs, ensuring scalability, reliability, and efficiency
• Requirements Analysis: Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications for system development
• Integration: Oversees the integration of various business systems, ensuring seamless communication and data flow across different departments or functions
• Technology Evaluation: Stays updated on emerging technologies, assess their relevance to the organization, and make recommendations for adoption
• Strategic Planning: Aligns system architecture with the overall business strategy, contributing to the development and execution of IT strategies that support organizational goals
• Collaboration: Works closely with cross-functional teams, including IT professionals, business analysts, and management, to ensure alignment between technology solutions and business needs
• Risk Management: Identifies and addresses potential security and compliance risks associated with system architecture, implementing measures to mitigate these risks
• Documentation: Creates and maintains detailed documentation of system architectures, processes, and configurations to facilitate understanding and future enhancements, including roadmap planning
• Problem Resolution: Provides expertise in troubleshooting and resolving complex system issues, collaborating with relevant teams to implement solutions
• Change Management: Manages the impact of changes in business processes or technology, ensuring a smooth transition for end-users and minimizing disruptions
• Training and Support: Develops training materials and provide support to end-users, ensuring they can effectively use and maximize the benefits of implemented systems
• Quality Assurance: Implements and enforces best practices for system development, ensuring the quality and reliability of deployed solutions
• Metrics and KPIs: Defines and establishes key performance indicators (KPIs) to measure the effectiveness of business processes and the achievement of strategic goals
• Innovation and Continuous Improvement: Promotes a culture of innovation and continuous improvement by exploring and recommending new technologies and business practices that enhance efficiency and effectiveness
• Vendor Management: Collaborate with vendors and third-party partners to evaluate and select solutions that align with business architecture and strategic objectives
• Communication: Communicates complex concepts and technical information to both technical and non-technical stakeholders, fostering a shared understanding of business architecture concepts
• Works with team to lead and participate in periodic peer reviews of solution designs and related business processes
• Creates process flowcharts, diagrams, and other related documentation
• Participates in the design process of new features and enhancements to existing software
• Maintains a broad and thorough understanding of current Data Engineering techniques, methodologies, tools, and technologies
• Proposes, implements feasible solutions or processes to improve the efficiency and effectiveness of applications
• Diagnoses and solves technical problems related to project implementation and ongoing maintenance
• Works independently and delivers on agreed upon timelines
• Analyzes end-user needs and designs, tests, and develops software to satisfy demand
• Diagnoses issues, evaluates, and recommends the best resolution plan and executing against that plan
• Provides database integrations/data migrations between applications
• Completes role specific training, certifications, or attend industry events as assigned by the manager on an annual basis

Required Qualifications
* Bachelor's degree in Information Technology or other business related field
* 8 + years' experience with Business process architecture or advanced Business Analysis
* Experience with ERP, ITMS and CRM systems
* 8 + years' experience managing reporting and dashboard solutions.
* Excellent analytical and problem-solving skills
* Strong verbal and written communication skills

Desired/Preferred Qualifications
* Master's degree
* Experience in Agile development
* Demonstrated knowledge and experience of software engineering principles, methodologies, and procedures
* Knowledge of architecture tools
* Experience leading Business Analysts

C1 BENEFITS

* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
* HSA with + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision (2 plans: 12-month and 24-month frames allowance)
* FSA Plans (Healthcare, Dependent care and Limited Purpose)
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Term Disability
* Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)

* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Wellness via Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Volunteer Time Off

* On Demand Pay (Daily Pay)

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Pay Range

$98,000 - $110,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf