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Portfolio Manager

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Sep 09, 2025
Reporting directly to the Senior Manager of the Business Services Unit, the Portfolio Manager for Enterprise Forms is responsible for meeting facilitation, content analysis, form and policy creation, revision & maintenance, and tracking of key development milestones for projects across the Mass General Brigham enterprise.
This position will provide Health Information Management expertise to procedural owners, Subject Matter Experts (SMEs) and end users throughout the development, review, and maintenance of all forms according to established organizational policies, regulatory requirements, and legal guidelines. A particular emphasis of this position is to manage the relationship with our Forms vendors and Digital team ensuring that front-line staff can access proper forms.
Upon initiation of a project, the primary responsibility of this position is to support the Senior Manager and members of the Mass General Brigham leadership team in the asset development life cycle. This position requires strong writing, communication, and organizational skills, as well as excellent interpersonal and facilitation skills.
*Responsible for the development and standardization of forms across Mass General Brigham, providing expertise in the creation of new and maintenance of existing forms. Serve as an enterprise Subject Matter Expert in the development and implementation of forms. Ensure standardized procedures or instructions for using forms are documented to ensure consistency in the related workflow.
*Work closely with the Mass General Brigham's form vendor's Software Application Administrator in the development and creation of workflow processes for Mass General Brigham clinical forms, including system workflow for scheduled form reviews and changes.
*Serve as the Enterprise HIM control point, working collaboratively with form owners, SMEs, and the Digital Team to ensure established processes are followed for system, workflow, and compliance changes and form updates. Establish and adhere to service-level agreements for all assigned work.
*Manage the inventory of Mass General Brigham clinical forms. Find opportunities to improve, eliminate, and consolidate the current form inventory across the enterprise toward enhancing workflow processes.
*Provide education on form standards and requirements, ensuring the continuity of established form standards and change processes.
*Document and maintain standard operating procedures (SOPs) to support the standardized use and training needs for form administration.
Secondary Duties:
*Act as facilitator to the Mass General Brigham Health Information Management Executive Committees. General administrative duties include scheduling attendees and reviewing materials before meetings, preparing meeting agendas & minute-taking, coordinating internal and external presenters, assisting with presentation preparation, etc.
*Maintain version control of policies and procedures, including coordinating the production of documentation. Manage the updating of policies in the Policy Management System (Ellucid), including tracking the review and updating of policies and procedures; supporting the owners of the documents with their review; ensuring the documentation is sent to the approving committee in good time; and working with relevant staff to ensure prompt publication of approved documents.
*Work as a team with departmental counterparts on planning and implementing assigned projects and products. Participate on various committees and project teams as needed.
*Other duties as assigned.

  • Bachelor's degree in health information management, Healthcare, Communication, or a related field. Experience accepted in lieu of a degree
  • Minimum of 5 years related experience, including experience with clinical content development, project management, and process improvement, preferably in a healthcare setting.
  • Experience in Health Information Management, Communication, or in the administrative area of healthcare is strongly preferred.
  • M-F Eastern Business hours required for remote role
  • Quiet, secure, stable, compliant work station required


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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