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Sales Support Representative

Equiliem
United States, Georgia, Kennesaw
Sep 09, 2025
Sales Support Representative

Responsibilities:

* Coordinates and collaborates with disparate groups within the company to meet the needs of our customers.

* Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.

* Input, approve, and update customer data in ERP (Sage) and CRM (SalesForce) systems.

* Sales support includes international distributors and global teams, as well as domestic (US) customers.

* Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.

* Participate in business process improvement groups and assist in driving change throughout the organization.

* Work is performed in the office.

Requirements:

* 1-2 years of previous account management, marketing, sales or customer service experience

* Order management/ERP software familiarity (Sage, SAP, etc.)

* Salesforce or other CRM experience

* Excellent oral and written communication skills

* Ability to multitask and prioritize tasks in a busy environment

* Critical problem solving and analytical skills

* Computer proficiency and strong familiarity with Microsoft Office

* Detail-oriented with exceptional organizational skills

* Positive attitude with an ability to work well independently as well as part of a team

* Customer focused

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