New

IT Support Specialist - Cybersecurity Focus

TEKsystems
$30.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tempe
Sep 09, 2025
Overview: The IT Support Technician is responsible for providing technical assistance and support for computer systems, hardware, and software within the organization. This role involves troubleshooting issues, maintaining system functionality, and ensuring a positive end-user experience across multiple sites. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals. * Install, configure, and maintain Windows operating systems and Microsoft 365 applications. * Manage user accounts and permissions through Active Directory. * Troubleshoot hardware, software, and basic networking issues, escalating as necessary. * Assist with asset management, including inventory tracking and equipment deployment. * Support cybersecurity initiatives, including MFA, endpoint protection, and SIEM monitoring. * Document technical procedures and create user-friendly guides for internal knowledge sharing. * Collaborate with IT teams to resolve complex issues and support project-based work. Qualifications: * Associate's or Bachelor's degree in IT, Computer Science, or related field. * Minimum 2 years of IT support experience, preferably in a multi-site environment. * Proficiency in Windows OS, Microsoft 365, Active Directory, and basic networking concepts. * Familiarity with cybersecurity tools such as SIEM, MFA, and endpoint protection platforms. * Strong communication, interpersonal, and problem-solving skills. * Security+ or equivalent certification is a plus. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Sep 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.