Remote

Senior Business Analyst - Remote

Sentara
life insurance, paid time off, sick time, tuition assistance, 401(k), 403(b), remote work
United States
Sep 04, 2025
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview This Senior Business Analyst will be responsible in supporting all technical and back-end processes and reporting for our CRM/Salesforce platform. The Senior BA will also be responsible for identifying process improvements and streamlining processes to include developing workflows and supporting policies and procedures for new products, services, and new capabilities. The Senior BA will track issues, perform root cause analysis and facilitate expedited recovery when warranted. The Senior BA will engage formal project management and other function area support as required. This Senior BA will also be responsible for reporting externally and internally. Education Bachelor's Degree (Required) Master's Degree (Preferred) Certification/Licensure No specific certification or licensure requirements Experience Required to have 3+ years in healthcare Required to have 3+ years in project management Required to have 3+ years in Analytics Preferred skills Experience with advanced Excel. Experience creating Salesforce reports and dashboards Experience eliciting requirements and documenting business requirements Experience with Salesforce Object Query Language (SOQL) Experience with Salesforce data loader or a similar tool (Salesforce inspector, Workbench) Keywords, SQL, Excel, MS Excel, Microsoft Excel, Salesforce Object Query Language, SOQL, Salesforce Object Query Language (SOQL), salesforce inspector, Workbench, data loader, analytics, data analytics, business requirements, BRD, Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer* and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.