The Advancement Services Specialist supports University Advancement by entering data and helping maintain the Raiser's Edge database, ensures accurate constituent records, processes gifts, mails acknowledgement letters and assists with various projects. This role is essential to maintaining the integrity of the donor database, ensuring timely gift entry and acknowledgement, and supporting the overall success of Advancement initiatives.
Job Description Typical duties may include but are not limited to:
- Receives, logs, posts, and receipts all donations daily using Raiser's Edge NXT donor software.
- Maintains an accurate and efficient data process for cash, check, and online credit card contributions.
- Prepares timely and accurate donor acknowledgement letters and tax receipts as appropriate for each gift.
- Maintains constituent records, gift documentation and other vital information in accordance with record retention guidelines.
- Ensures compliance with all monetary handling protocols, including the cash receivables procedure.
- Prepares reports and assists with pledge reminders, tribute cards and other correspondence, occasionally involving complex or non-standardized data.
- Assists with project mailings, manipulates data and uses mail merge.
- Processes matching gifts, including completion of all related paperwork and responding to requests made by matching gift organizations as needed.
- Performs special clean-up projects within the donor database.
- Maintains all confidential donor records in accordance with University Advancement Policies and Procedures.
- Communicates with internal Advancement staff and campus partners to ensure accurate and timely recording of gifts.
- Collaborates with the Foundation Finance team as needed to reconcile gift data with Financial Edge.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description Required Qualifications:
- This position requires a high school diploma and four years of full-time experience directly related to the job functions.
- Professional work experience with data entry, records management, or clerical support.
- Computer experience in Microsoft (MS) Office (Outlook, Word, Excel and PowerPoint).
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
Preferred Qualifications:
- Bachelor's Degree from an accredited institution in Accounting, Business, Computer Science, Information Systems, Business Administration or closely related field.
- Data entry/support experience in a non-profit setting. Experience with fundraising or financial record keeping.
- Experience with Raiser's Edge (donor record software).
Knowledge, Skills & Abilities:
- Knowledge of and proficiency with database management applications, such as Raiser's Edge.
- Strong attention to detail and high level of data entry accuracy.
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills and the ability to prioritize and complete simultaneous projects.
- Ability to create, compose, and edit written materials.
- Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
- Ability to work successfully as both a member of a team and independently with minimal supervision.
- Ability to take initiative to plan, organize, coordinate, and perform work in various situations when numerous and competing demands are involved.
- Ability to maintain confidentiality and discretion at all times.
Pay Grade 15 This position is not eligible for sponsorship
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