Technical Writer

Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking a Technical Writer with strong facilitation and technical writing skills in the Oil & Gas Industry to join our team!

Role Summary:

The Technical Writer is responsible for creating, editing, and managing controlled documentation that supports our Safety and Operations Management System (SOMS) requirements ensuring that all materials are accurate, clear, and accessible.

Responsibilities include:

Develop, publish, and maintain comprehensive, organized, and accessible documentation, including manuals, standards and specifications, policies, procedures, and guidance within the Document Management System.

• Collaborate with subject matter experts to gather information and translate it to accurate written instruction.
• Review and edit documentation produced by program owners, operations and/or subject matter experts, ensuring consistency and adherence to document type requirements and Company style guides.
• Interface with Operations Services and Compliance to ensure documentation remains in alignment to industry regulations and Company best practices.
• Stay current with Company processes to enhance documentation quality and alignment across written process and practice.
• Support the documentation review and approval process through interaction with subject matter experts, program owners, document owners, and leadership.
• Coordinate with cross-functional teams to gather feedback and implement improvements to documentation processes.
• Support evaluating document-related changes as managed through the Company Management of Change (MOC) process.
• Support communication and collaboration with Operations Training Program to ensure training and awareness is in sync with latest published documentation.
• Maintain working knowledge of Document Management system configurations and process workflows and support the system-facilitated document control process as needed.
• Other duties as assigned.

Position Requirements:

• Bachelor's degree required.

• 5+ years technical writing and publishing or equivalent experience.
• Pipeline or other related industry experience is desirable.
• Proficiency using Microsoft Office Suite web publishing required.

Certificates & Licenses:

• None required

Other Skills, Attributes and Abilities:

• Requires a detail-oriented person with good oral and written communication skills.

• Exceptional writing and communication skills, interpersonal, presentation and training skills as well as outstanding organizational skills required.
• Effective interviewing, research and problem-solving skills required.
• This position requires a high degree of interaction with subject matter experts, team members and supervisory personnel.

Essential Functions:

This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.

• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• This position requires compliance with all personnel policies.

Physical & Safety Requirements:

• The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.

• This role continuously operates a computer and other office productivity equipment (i.e. a calculator, copy machine and computer printer).

About You

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information. Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

Our People First Culture

From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us.Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.