New

NOC Technician

TEKsystems
$32.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Aug 21, 2025
Job Description The NOC Tech III will perform network monitoring of the Customer SONET, DWDM, IP and Ethernet networks. This position provides in-depth support of the Transport network, IP and Ethernet networks, and voice services. As a NOC Tech III, you will support our Enterprise and Carrier customers, as well as provide expert level support and guidance for the NOC Tech I and NOC Tech II job roles. The NOC Tech III is responsible for triaging customer, and network alarming, initiated trouble tickets, and providing timely and relevant updates to our customers, as well as providing support, guidance and training for the NOC team. The NOC Tech III must be able to prioritize remediation of issues in a 24 x 7 network operations center. Perform administrative duties as required: Running scripts, preparing and supporting maintenances, etc. You will also be expected, and looked to, to provide guidance on large scale network events, utilizing your expertise to quickly identify, isolate, and remediate issues that impact our network and customers Additional Skills & Qualifications Experience working with ServiceNow Ticketing system, ability to be able to work on your own with no supervision. Customer originated trouble tickets, Entry level engineer skillset. Working with down/upstream carriers. Pay and Benefits The pay range for this position is $32.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Sep 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.