New
Orgovyx Intake & Triage Coordinator
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![]() United States, North Carolina, Morrisville | |
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*Description*
* Review and ensure all incoming forms are complete and legible * Follow up with stakeholders as appropriate to collect and capture missing/incomplete/illegible information * Accurately capture program specific requirements from referral into Program Software Platform * Ensure timely processing of all forms/referrals based on pre-set program requirements * Create new patient profiles or accurately associate correspondence to existing patient profile * Assess request on forms and associate appropriate services/resources based on business rules and program guidelines * Identify and report pharmacovigilance information as required by client(s) (i.e., Adverse Events) * Answer and triage inbound calls to assigned case managers or appropriate partners (Program Specific) * Make outbound patient outreaches for refills. * Triage referrals and task assigned case managers regarding the appropriate next steps (Program Specific) * Work closely with internal team to appropriately manage and resolve issues (Program Specific) * Maintain confidentiality of patient and proprietary information (Program Specific) *Skills* Windows, Hospital billing, Claim, Medical billing, Health care, Administration, hub services, call center experience, data entry accuracy *Top Skills Details* Windows,Hospital billing,Claim,Medical billing,Health care *Additional Skills & Qualifications* Additional Skills & Qualifications BEST-vs-AVERAGE: 2-3 years call center experience: Skilled in high volume inbound and outbound calls Customer Service Skills. Data Entry Experience **plus if the candidate has Quickpath experience** *Experience Level* Intermediate Level *Pay and Benefits* The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully remote position. *Application Deadline* This position is anticipated to close on Aug 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |