New

Application Developer

ESRI
$68,640-$107,120 USD
life insurance, vacation time, paid holidays, 401(k)
United States, California, Redlands
380 New York Street (Show on map)
Aug 19, 2025
Overview We are looking for an application developer to join the Esri Support Services team. Our team builds and manages self-service applications such as the Support website, Esri Support mobile app, and Generative AI chatbot to help customer find answers to technical question about Esri products. As an Application Developer, you will be responsible for designing, developing, and implementing technical solutions specifically for improving customer support experience. You will be working on applications developed using Python, along with integrating APIs and databases. The ideal candidate should have a strong background in software development, excellent problem-solving skills, and a passion for delivering high-quality solutions. Responsibilities Design, build, and deploy scalable backend services using Python, integrating LLMs, retrieval-augmented generation, and other AI components Collaborate on the design and development of AI agents to automate workflows and enhance the user support experience Contribute to prompt engineering, model fine-tuning, and evaluation processes Conduct thorough testing to ensure the reliability, scalability, and performance of applications Document and communicate the design and functionality of applications Write clean, modular, and well-documented code, following best practices and standards Stay informed and experiment with emerging tools, libraries, and techniques in the Python and LLM ecosystems Participate in code reviews and contribute to a collaborative development environment Requirements 1+ years of experience in software development, preferably with Python Interest in or exposure to LLMs, AI agents, RAG pipelines, or vector databases Proficiency in OOP languages and working with REST APIs Knowledge of relational databases, such as SQL, and NoSQL databases such as MongoDB Experience with version control systems, such as Git Strong problem-solving and analytical skills Excellent communication and collaboration skills Ability to work effectively both independently and collaboratively in a fast-paced environment Bachelor's in computer science, software engineering, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Master's in computer science, software engineering, or a related field Familiarity with cloud computing platforms (such as AWS, Azure) and containerization technologies (such as Docker, Kubernetes) Experience using Python-based scientific and ML libraries (such as PyTorch, NumPy, Pandas) Experience with web-scraping tools such as BeautifulSoup, Selenium, or Playwright #LI-DS5 #LI-Onsite Total Rewards Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $68,640 — $107,120 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here. If you don't meet all of the preferred qualifications for this position, we encourage you to still apply! Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.