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Claims Management Specialist

Global Partners LP
life insurance, tuition reimbursement, 401(k)
United States, Massachusetts, Waltham
800 South Street (Show on map)
Aug 18, 2025

We're hiring for a temporary Claims Management Specialist to report and process claims by researching the policy and accumulating evidence regarding the claim. This position is also responsible for verifying the coverage and helping to determine the compensation or settlement.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • Strong interpersonal and communication skills.
  • Outstanding ability to work collaboratively
  • Able to multi-task and work in a complex environment.

"Gauges" of Responsibility

  • Determines covered insurance losses by studying provisions of a policy or certificate.
  • Establishes proof of loss by studying documentation and assembling additional information from outside sources.
  • Documents specific claims by completing and recording forms, reports, logs, and records.
  • Analyzes insurance claims to prevent fraud.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Resolves claims by approving or denying documentation, calculating benefits due, and determining compensation settlement.
  • Ensures legal compliance by following company policies, procedures, and guidelines, as well as state and federal insurance regulations.
  • Maintains quality customer service by following customer services practices and responding to customer inquiries.
  • Provides legal support by assembling documentation for settlement action.
  • Protects operations by keeping claims information confidential.
  • Maintains a good relationship with myCOI - the 3rd party vendor that handles Certificate of Insurance Compliance for all Agent and Dealer sites to include compliance, reporting and communication of result.

"Fuel" forYou

  • Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead- We offer 401k and a match component!
  • Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

  • First thing first, if you're interested in the role, please apply.
  • A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontact you.
  • We conduct "in-person" (Teams) interviews and provide additional interview information or other items needed at that time.

Qualifications:

  • Detail-oriented with the ability to produce a consistently accurate work product.
  • You have excellent conflict resolution skills.
  • You have strong project management and organizational skills.
  • You are highly adaptable with the ability to set and adjust priorities.
  • You have a high level of accuracy and ad attention to detail.
  • You are proficient in Microsoft Excel and Analytical Math.
  • You are a strong communicator both written and verbal.
  • You work well with cross-functional teams.

Global is committed to attracting, developing, and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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