FCM I - Main - Bilingual Perferred

Leadership and Management Responsibilities (65% to 70% of the time)

• Embody the Credit Union's core values of Trust, Integrity, Teamwork and Making a Difference and ensure direct reports embody these core values and apply them in daily activities.
• Provide vision, enhance relationships, drive results, and serve as a principled role model for the branch staff.
• Provide guidance, coaching, training, motivation, and input to the branch staff to ensure they are able to meet and exceed the Credit Union's service standards, achieve performance goals, and ensure superior member service externally and customer service internally.
• Develop staff and assist them for future opportunities within the organization as it falls within the branch area of responsibility.
• Conduct documented weekly one-on-one sessions with each staff member as well as side by sides, coaching and counseling and follow-up meetings.
• Coach and mentor staff in cross selling and meeting goals.
• In collaboration with the AFCM, provide leadership, direction, guidance, performance evaluations, training, motivation, and discipline the staff to ensure they meet and exceed the Credit Union's service standards, achieve performance goals, and ensure superior member service.
• Develop individual and team objectives for branch staff consistent with strategic and operating plans, monitor and hold staff accountable on their progress toward achievement of objectives both individually and as a team, and engage in a regular dialogue with direct reports on their progress toward objectives.
• Represent the Credit Union at networking events sharing the Credit Union's products and services with prospective member and member businesses.
• In consultation with Human Resources, promote and/or transfer, dismiss or change the status of employees as well as ensure succession planning is in place for future management staff.
• Emphasize and promote professional and ethical conduct.
• Other duties as assigned. Yes, this happens.

Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Leader - Inspires teammates to follow them

Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Goal Completion - Inspired to perform well by the completion of tasks

Bachelors (preferred)

Experience networking in the community (preferred)
3-6 yrs of related experience (preferred)