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Business Systems Analyst - CTSI

University of California - Los Angeles Health
United States, California, Los Angeles
Aug 13, 2025
Description

Under minimal supervision by the Director of Clinical Research Information Systems, the Business Systems Analyst will provide comprehensive analysis & management as the expert for clinical research workflows across the enterprise, serve as the expert for system functionality and technical feasibility for the CRMS, and serve as the liaison between the technical and business components of the system implementation. The Business Systems Analyst will be responsible for working closely with technical team members at Care Connect, the vendor and the Office of Research Information Systems (ORIS) to define and design specifications for key system interfaces, as well as subject matter experts (SMEs) to define the operational specifications and application configuration settings. The ideal candidate needs to have direct experience in transitioning groups from one systems platform to another. This work will include, but will not be limited to, managing and defining the documentation and reengineering the current and future systems workflows including policies and procedures.

Salary Range: $95400 - 203800/Annually

Qualifications
Required:
  • Bachelor's degree, in Business or Computer Science.
  • 5+ years of experience as a product manager and or systems & information analyst.
  • Experience organizing and managing detailed information.
  • Previous experience working in clinical research.
  • Strong analytical and problem resolution skills.
  • Strong interpersonal and relationship-building skills, with the ability to communicate with various staff throughout the organization, including working with various directors and outside vendors.
  • Highly self-motivated, self-directed, and detail-oriented.
  • Excellent verbal and written communication skills to write and correct various business correspondence if needed.
  • Ability to work in a complex, matrix team environment. Experience working in a team-oriented, collaborative environment.
  • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines, ability to set priorities to work assignments under pressure of heavy workload, interruptions, multiple deadlines to ensure completing of task and assignments in a timely and efficient manner.
  • Ability to troubleshoot and solve and ultimately resolve highly complex issues.

Preferred:
  • Master's Degree, in Business or Computer Science.
  • Demonstrated advanced skills in use of MS Word, Excel, Access, PowerPointand Visio.
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