Clinic Coordinator (CMA, Certified Medical Assistant)

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 11 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

Position: Clinic Coordinator - CMA for Population Health

Wage Range: $50,000-$60,000 annually, depending on experience

Service Area: Lifespark Corporate Office, St. Louis Park 55416 (this is an in-person position, providing telephone and virtual care to our clients)

Schedule: 1.0 FTE, Monday - Friday 8:00am-5:00pm

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

The Clinic Coordinator (CMA) will split their time between direct client care in the field and leading quality improvement initiatives, with a strong emphasis on value-based care, enhancing client experience and meeting Medicare quality measures.

Position Functions & Responsibilities:

Clinical Duties (Approx. 50%)

• Provide direct client care out in the field settings (client homes), including vital signs, screenings, and care coordination.
• Support providers with pre-visit prep and during client visits and procedures.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Educate clients on care plans, preventive care, and follow-up instructions.

Quality Improvement & Administrative Duties (Approx. 50%)

• Lead and support quality improvement (QI) projects focused on client experience and Medicare quality metrics (e.g., HEDIS, CAHPS, STAR ratings).
• Analyze client satisfaction data and clinical outcomes to identify trends and opportunities for improvement.
• Collaborate with the APP Quality Lead, and Director of Initiatives Development and Delivery, and clinical teams to implement evidence-based practices and workflow enhancements.
• Participate in audits, compliance reviews, and reporting for internal and external stakeholders.
• Serve as a liaison between clinical staff, clients, and leadership to ensure alignment with organizational goals.

Metrics

To gauge Clinic Coordinator-CMA effectiveness, results are measured using the following indicators and targets:

• Client satisfaction
• Clinical staff satisfaction
• Quality metrics

Qualifications:

Required Qualifications

• Certified Medical Assistant (CMA) credential from AAMA.
• 3-5 years of experience in a clinical setting, with demonstrated client care and administrative responsibilities.
• Experience with Medicare quality programs and client experience initiatives.
• Strong interpersonal, communication, and organizational skills.
• Proficiency in EMR systems and Microsoft Office Suite.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience in primary care or community health settings.
• Familiarity with quality improvement methodologies (e.g., PDSA cycles, Lean, Six Sigma).

Contact Lifespark Now!

Donna Vang, Talent Acquisition Specialist
Email: dvang@lifespark.com
Phone: 952-955-7862
Book a time to Chat: Lifespark - Donna (office365.com)

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

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