IT Service Support Tech 2

Job Description

Responsible for second level support and maintenance of the desktop and peripherals computing environment at OSUMC. This is a desktop technician position primarily responsible for the installation, monitoring and service of the desktop hardware, software and peripherals at the whole unit or individual component level at OSUMC. Working within the guidelines established by the OSUMC Technology Services and Support team within OSUMC IT, the Field Services Desktop Technician will perform routine and project related break/fix and deployment duties within the medical center.

Minimum Qualifications
High School diploma or GED and 1 year of relevant experience. Working knowledge of and experience with desktop hardware and peripheral units or components and their connectivity in a wired or wireless environment. Working knowledge of and experience with Microsoft Operating Systems and Microsoft Office products.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!