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Financial Aid Adviser Coordinator - Office of Student Financial Aid and Scholarships

University of Illinois Chicago
United States, Illinois, Chicago
Aug 09, 2025
Financial Aid Adviser Coordinator - Office of Student Financial Aid and Scholarships Financial Aid Adviser Coordinator - Office of Student Financial Aid and Scholarships Hiring Department: Office of Student Financial Aid and Scholarships Location: Chicago, IL USA Requisition ID: 1036430 FTE: 1 Work Schedule: Monday - Friday Shift: Days # of Positions: 1 Workplace Type: Hybrid Posting Close Date: August 11, 2025 Salary Range (commensurate with experience): $29.55 - 30.75 / Hourly Wage About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. This position provides financial aid guidance and assistance to students and parents in obtaining federal, state, institutional and private student aid funding. In addition, helping departments determine eligibility for institutional funds. Duties & Responsibilities Create, update and adjust awards based on an analysis of eligibility and various edit reports and an evaluation of the level and type of assistance that can be awarded. Review financial aid applications and related documentation for completeness, compliance and eligibility. Audit and verify content of applications, tax forms and supporting documents and follow up on missing information. Research and respond to inquiries, problems and issues as they may arise from various sources. Meet with and counsel students and parents in obtaining various sources of financial assistance funds. Provide information about available programs, procedures and eligibility requirements. Participate in and present financial aid workshops, presentations and orientations for internal and external audiences. This would include students and parents. Work with specific student population as determined by College in which the student is seeking their degree. Perform other related duties and participate in special projects as assigned. Minimum Qualifications: 1. Any one or combination totaling three (3) years (36 months) from the categories below: A) College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B) Work experience coordinating office, business, or customer service/relations activities. 2. One (1) year (12 months) of higher education, student services, or closely related experience. Preferred Qualifications: Knowledge of customer service (the principles and processes for providing customer and personal services; customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction). Extensive knowledge of financial-aid programs and of university academic requirements and parameters. A working knowledge of office technology (word, excel, and necessary databases). Knowledge of the student application process. Knowledge of Federal and State regulations pertaining to all financial aid programs and of the resources available to research complex issues. Strong written and oral communication skills. Mathematics and calculation skills. General accounting skills. Judgment and decision making skills - they can consider the costs and benefits of potential actions to choose the most appropriate one. Ability to handle difficult and stressful situations. Supervisory ability. Ability to interpret complex regulations from within and outside of the University. Ability to handle a large volume and a variety of details accurately and set priorities. Ability to adapt in an ever-changing environment. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/16605?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a03d098964142b4dacb87c93069a40f6