Senior Program Support Assistant
 Providence Health & Services | |
life insurance, parental leave, 401(k)
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 United States, Washington, Spokane | |
 Aug 09, 2025 | |
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Description Senior Program Support Assistant - Kidney Acquisition Department at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA The Transplant Program Assistant plays an integral role in assisting patients through the pre and post-transplant and VAD phases. The transplant program assistant is an unlicensed individual who is trained in the additional specialized needs of the transplant patient to assist the Clinical Transplant Coordinator in carrying out supportive services for the management of the transplant candidate, recipient, and living donor. Activities include application of knowledge of the UNOS and CMS regulations governing transplant patients that span from compilation of transplant specific medical records, generation of specific documentation tools to reflect the unique regulatory and compliance requirements of transplant and VAD patients in addition to standard of care documents, entries into the medical record, scheduling of test/appointments, communicating with transplant patients and livings donors, data entry into EPIC and Phoenix, generating patient and physician correspondence, triage incoming patient calls, and generally assist the Clinical Transplant Coordinator in supporting patient care. In order to minimize errors and risk from non-adherence, these duties need to be performed with an understanding of the federal regulations and requirements of the United Network for Organ Sharing (UNOS)/Organ Procurement and Transplantation Network (OPTN), the Centers for Medicare and Medicaid Services (CMS) Conditions of Participation for Transplant Programs, and the Joint Commission. Performs all other duties as assigned. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications:
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 381725 Company: Providence Jobs Job Category: Project Management Job Function: Project/Product Management Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3040 KIDNEY ACQUISITION WA SHMC SPOKANE DOCTORS BLDG 1 Address: WA Spokane 101 W 8th Ave Work Location: Sacred Heart Medical Center-Spokane Workplace Type: On-site Pay Range: $21.19 - $32.42 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. | |