Patient Navigator 2
Job Summary
This is a limited appointment; assignment will end June 2026.
The Pediatric Oncology Patient Navigator for the UCSF Pediatric Medical Specialties provides individualized assistance and support to patients throughout their care with Pediatric Oncology, serving as a resource and advocate for pediatric patients and families while they are going through the journey of diagnosis and treatment for cancer. The service is offered to pediatric patients from their initial visit to their ongoing post treatment appointments 2-3 weeks after discharge and ongoing monitoring during treatment for pediatric cancer. A particular focus is assisting patients coming to UCSF for second opinion or advanced cancer care from an outside referring physician. Patient Navigator is responsible for insuring an efficient visit that cover referring provider and patient needs.
The Pediatric Oncology Patient Navigator provides patient care coordination by serving as a communication bridge, when needed, between the patient, family and referring providers and services he/she may require during their treatment. This involves developing expertise in the operations and systems underlying all service areas directly or indirectly related to Pediatric oncology care at UCSF, including UCSF interdepartmental support for patients receiving care outside of Pediatric Oncology. The position requires self-initiative, as well as exceptional social skills and emotional intelligence in order to support patients with a wide variety of psycho-social needs and the ability to effectively communicate with faculty and staff throughout the clinical enterprise. To be effective in the position, the Pediatric Oncology Patient Navigator shall remain current on inpatient care protocols particularly Phase I protocols for which patients may be specifically referred for care to UCSF. To stay current, Patient Navigator will be expected to attend weekly tumor boards and other meetings where status of individual patients and development of new protocols is discussed.
This position is a vital and an integral part of the patient-centric care mission and direct patient education efforts of UCSF Pediatric Oncology. It is the common goal of this program to ensure patients have full, equitable and convenient access to the clinical services they require and to the health education information needed to make informed decisions about their care.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $29.99 - $48.23 (Hourly Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications
This position requires flexibility to orient and work in all UCSF Medical Center locations as needed.
Ability to communicate effectively, both over the telephone and directly in person
Basic keyboard and computer skills (Microsoft Office) and basic math skills
Associates degree and 6 months related experience or equivalent combination of education and experience
Preferred Qualifications
Bi-lingual or multi-lingual capability (Spanish, Cantonese)
Experience with insurance verification (plans), patient financial services, medical record data abstraction, or data analysis
Experience with Epic electronic medical record.
Oncology experience
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Job Code and Payroll Title
004468 PAT NAVGTR NON-CLIN 2 CX
Job Category
Administrative Support
Bargaining Unit
Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class
Limited Appt
Appointment End Date
15-Jun-2026
Location
San Francisco, CA
Additional Shift Details
Monday - Friday
University of California - San Francisco Campus and Health
Aug 09, 2025