Onsite-College Enrollment Representative

Onsite-College Enrollment Representative
needed for a contract
opportunity with Yoh's client located in Dedham, MA.

The Big Picture - Top Skills Should You Possess:

• Prior experience working in a Call Center or higher education and supporting adult learners is ideal.
• Work Schedule: Hybrid; 8:30am - 4:30pm; once training is completed, will be mostly remote
• Pay Range: $20 -$21.43/hr; depending on experience

What You'll Be Doing:

• Serve as the front-line contact via phone for parents, students, and other constituents.
• Handle phone inquiries for the Main Line, as well as one other area the Enrollment Management Contact Center (EMCC) supports (Student Financial Services, Admissions, Office of Global Services) with excellent customer service in answering questions and directing callers to the appropriate areas.
• Responsible for a basic understanding of the major offices to direct callers appropriately.

What You Need to Bring to the Table:

• High School Diploma or equivalent
• Prior experience working in a Call Center or higher education and supporting adult learners is ideal.
• Must have customer service experience; strong interpersonal, phone, and communications skills
• Some experience in working with various databases and office applications such as the Microsoft Office suite

Opportunity is Calling, Apply Now!

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!

Estimated Min Rate: $20.00
Estimated Max Rate: $21.43

What's In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.