Marketing Operations Coordinator

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.

Why Join Us

We offer a total rewards package to all full-time employees to include:

• Staff offers for discount tickets
• Retirement plan with organization matching (after 1 year of employment)
• Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
• Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
• Annual Leave, Sick Leave, and Personal Days available immediately upon hire
• 11 paid holidays per year
• Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
• We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video!

Pay Details

The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate's skills, expertise, and experience as it relates to the position qualifications and responsibilities.

Job Description

We are looking for a detail-oriented Marketing Operations Coordinator to support our Marketing team. Reporting to the Senior Vice President of Marketing, you will handle project management, coordinate marketing materials and email communications, and assist with accounts payable. This role suits someone who thrives in a fast-paced environment and is focused on operational efficiency.

Key Responsibilities

• Assist the Senior Vice President of Marketing with written and verbal communications.
• Support marketing with project management, creative routing, and tracking via Asana and RoboHead.
• Manage POs and track invoices for marketing budgets ensuring purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner.
• Oversee marketing communications content, file management, and campaign project management.
• Coordinate marketing department meetings and communications, including scheduling, logistics, and preparing agendas and presentations.
• Organize special events for marketing partners, patrons, and affinity groups.
• Maintain accurate email databases and communication lists for affinity and partner organizations.
• Lead Marketing team-wide office supply orders and material purchases.
• Manage calendar requests and assist in the scheduling of meetings with internal and external constituents.
• Other duties as assigned.

Key Qualifications

• Bachelor's degree or equivalent experience
• 2-3 years' experience in marketing, project management, administration, or related fields
• Social media and marketing communications experience preferred
• Familiarity with performing arts or marketing departments preferred
• Strong organizational, written, verbal, and interpersonal skills
• Knowledge of office administration and marketing databases
• Professionalism, diplomacy, and tact required for frequent interaction with Kennedy Center leadership, volunteers, donors, and staff
• Tessitura experience is a plus
• Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
• Candidate must be willing to work onsite.

Additional Information

• Large, fast-paced office that values initiative, efficiency, innovation, and teamwork.
• Office culture encourages professional growth through internal promotion whenever possible.
• Working outside of normal business hours (nights/weekends) can be expected from time to time.
• The noise level in the work environment will vary, however attendance at major events and performances may be required. In those conditions, the noise level is very loud.
• Lighting conditions on the offices vary and modification of the in office lighting may not be possible.