Community Engagement Specialist

CORE RESPONSIBILITIES AND TASKS

OPERATIONS

• Provide lead support in day-to-day key processes, including: responding to and managing customer requests; intake, processing and responding to requests from community partners and employees, escalating as needed

• Preparation of materials and reports for Sherwin-Williams Foundation

• Reconciliation and tracking of budget reports for department and Sherwin-Williams Foundation

• Support and troubleshoot data maintenance, transfers and payments through applicable technology platforms

• Standardize and update department standard operating procedures, ensuring timely actions and follow-ups for department-led programs and investments

GRANTMAKING/GRANTS MANAGEMENT

• Manage relationships and grantmaking process for Cleveland-area grantmaking portfolio

• Manage relationships and grantmaking process for domestic grantmaking and strategic sponsorship portfolios

• Process, document, and track grant payments and status

• Document grant and contribution impacts against philanthropic mission, individually and holistically across portfolios

PROGRAMS/COMMUNICATION

• Create and feed community-related stories to Company intranet, both domestic and global activity and content

• Support key annual giving campaigns, in coordination with applicable internal teams

• Manage in-kind donation process, responding, tracking and reporting against budget

• Maintain/update resources to support site and District-level volunteering and outreach activities

• Lead coordination and communication with HomeWork program manager, including budgeting, outreach, and invoicing

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• Bachelor's Degree

Preferred:

• Significant coursework in communications, marketing, public relations, nonprofit management

KNOWLEDGE & EXPERIENCE:

Required:

• Experience in working in a community engagement or other external-facing role in a professional setting
• Must have an attention to detail, be proactive, flexible and creative in problem solving
• Demonstrated advanced communication (written and oral) skills
• Proven ability to work independently, prioritize and multitask efficiently

Preferred:

• Database entry, retrieval and analysis
• Experience in nonprofit fundraising or grantmaking

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Microsoft Office Suite
• Microsoft Teams
• Microsoft Outlook

Preferred:

• Blackbaud/YourCause platform