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Security Investigator

Dollar Bank, FSB
United States, Ohio, Cleveland
Aug 07, 2025
A Security Investigator conducts routine to complex investigations involving fraud and/or physical security considerations. Security Investigators work closely with Security Department analysts in a collaborative environment and are expected to maintain a professional and positive working relationship with internal and external partners, including law enforcement agencies and other financial institutions. Security Investigators may also serve as support and response personnel as part of enterprise physical security strategies.

Education and Experience Requirements:

Bachelor's degree in criminal justice, accounting, finance, pre-law, or other related field required. Will consider commensurate experience.

Minimum 1 year experience required in conducting investigations involving fraud and/or physical security.

Experience with and understanding financial transactions is preferred.

Certificate, Licenses and Registration Requirements:

N/A

Knowledge, Skill, and Ability Requirements:

Solid understanding of financial fraud investigations and physical security systems is a plus.

The ability to proficiently and effectively navigate multiple software systems simultaneously.

Must be able to differentiate and transition from proactive problem identification to root cause analysis.

Excellent written and verbal skills are necessary to interact and communicate with various levels of internal and external clients. Must be able to effectively work independently or in a team environment.

Excellent time management and organizational skills with the ability to manage and prioritize multiple tasks to meet predetermined deadlines.

Solid understanding of financial fraud investigations and physical security systems is a plus.

Essential Functions:

Conduct routine to complex investigations as identified or assigned that may involve variables such as checks, digital, electronic, identity theft, card, loans, and physical properties.

Conduct interviews in accordance with Bank expectations and laws of the jurisdiction that support Bank investigations.

Preparation of Suspicious Activity Reports (SARs) and organization of case data and other supporting documentation.

Ability to understand, compile, and report on industry fraud trends and associated operational impacts contributing to potential fraud loss.

Implement, maintain, and respond to physical security strategies and associated equipment performance within a geographical area.

Be part of the Department's 24/7 emergency and investigative response team for security related matters including responding to intrusion alarms.

Travel to Bank properties as needed as part of investigations or interviews and conduct other duties as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
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