Materials and Exhibits Coordinator (Hallmark Visitors Center and Kaleidoscope) - Hallmark Headquarters (1st shift; Full-time)

What We do and how we do it

The Hallmark Visitors Center (HVC) is a free exhibit space that shares the story of the Hallmark company. Kaleidoscope is a free art-making space for kids. The two sites represent and share Hallmark's passion for enriching people's lives by helping them connect, communicate, and create.

Located at Hallmark's Headquarters in Crown Center, both sites are regularly open Tuesday - Saturday (as well as Sundays during the Christmas season), welcoming thousands of visitors annually: families, tourists, school and community groups, employee groups, business partners and affiliates, and Hallmark fans and customers.

IN THIS ROLE YOU WILL:

The Materials and Exhibits Coordinator role is part creation/construction and part visitor engagement. The position is responsible for the consistent and even flow of materials used in Kaleidoscope's studio; for fabricating, installing, and maintaining exhibit components in both Kaleidoscope and the HVC; and for actively engaging with guests and ensuring positive visitor experiences. Work is performed both back-of-house in warehouse and shop environments and front-of-house in public exhibit and reception spaces.

Materials Management:

Efficiently handle, inventory, and distribute Kaleidoscope materials. This includes receiving materials from the shipping dock and directing them appropriately to the Kaleidoscope warehouse, the Kaleidoscope studio, the paper cutter, the die-cut press, recycle, discard or to another agency. Receive and handle shipments of HVC gift shop merchandise and other deliveries.

Safe and efficient operation of the industrial paper cutter and die-cut press, including executing the make-ready process and satisfying all quality control oversight of the machines.

Manage storage and maintain inventory of materials; order supplies as needed.

Exhibit Construction and Maintenance:

Participate in the planning, production, and installation of exhibit pieces and building projects, including fixtures, furniture, and other functional or design elements.

Repair, maintain, and enhance exhibits. These activities include general upkeep of exhibit components as well as maintenance and repairs to electronic and mechanical devices.

Use hand tools, power tools, and fabricating equipment.

For both of the above Materials and Exhibit Work:

Follow safety procedures and attend safety trainings to ensure correct operation of multiple machines and tools, including the die-cut press, the industrial paper cutter, ladders, the power walkie, high loader, and various shop equipment.

Perform preventative maintenance and make adjustments/corrections on equipment to ensure accuracy and quality; alert necessary personnel when equipment needs service.

Maintain clean and orderly work areas: warehouse, storage, fabrication shop, studio.

Visitor Service and Guest Interactions:

Greet guests and handle visitor-service related tasks when working at Kaleidoscope's front desk. Assist with studio set-up and clean-up before and after art-making sessions. Regularly introduce and facilitate programs and creative experiences.

Perform other visitor service-related tasks as needed, including greeting and welcoming visitors, overseeing set-up for special events and receptions, hosting groups, and assisting with outreach.

Teamwork:

Kaleidoscope and HVC employee job responsibilities are inter-related and the two sites function as a collaborative team in many aspects, including day-to-day operations, long range planning, exhibit development, new program research and implementation, and maintenance. As such, some of the essential qualities we value in our employees include the ability to:

• Work independently and as part of a team, and move between the two with ease
• Build effective working relationships with staff, visitors, and others
• Adapt to changing work priorities; flexible thinking and problem-solving skills
• Manage and accurately track material resources and time

This is a full-time position with a regular work schedule of Monday - Friday, and one Saturday each month. Additional expected hours and workdays required for holidays, seasonal, and special events.

This job is performed on-site and in-person at Hallmark's Crown Center in downtown Kansas City.

Interested? Follow the application instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. *Note: A resume and cover letter is preferred. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS

The following are required to be considered for this role:

• High School Diploma or GED required
• 2 years' experience in exhibit or display construction: carpentry, woodworking, metal working
• 2 years' experience operating machinery and shop tools. Must have working knowledge of fabrication materials and techniques.
• 1 year of public relations or customer service experience working with a variety of people of all ages
• Must be able to lift up to 50 lbs., stoop, bend, and stand for extended periods of time

PREFERRED QUALIFICATIONS

• Technical Degree or Trade Certification
• Experience with large manufacturing equipment
• Must be able to work independently and as part of a team
• Must be able to build effective working relationships with staff, visitors, and others
• Adapt to changing work priorities; flexible thinking and problem-solving skills
• Experience working with children

ADDITIONAL DETAILS

• The Materials and Exhibits Coordinator position is full-time with a regular work schedule of Monday - Friday, and one Saturday each month. Additional expected hours and workdays required for holidays, seasonal, and special events.
• The work schedule is Monday - Friday, 8:30am - 5:00pm, and Saturday, 8:00am - 4:30pm.
• This job is performed on-site, in-person at Hallmark's Crown Center in downtown Kansas City.
• Relocation will not be provided.