Benefits Application Specialist (Omaha H&W)

Benefits Application Specialist

Milliman Omaha is an office of intelligent, hard-working, creative minds, and we are anything but corporate. Our unique structure allows for the best of both worlds: a flexible local office that recognizes individual contributions within a large, national firm that gives stability and structure. We offer a team- based environment with strong relationships, but also opportunities for each person to determine their success.

Created due to our recent growth, as a Benefits Application Specialist, you will champion customer outcomes by following through with completing the application submission process for the medical plans that individuals have selected on the individual health insurance market. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to build with us in that mission.

We are looking for:

• Confident professionals. We aim for 100% in everything we do which means being accurate, on- time and on-point for our customer's needs.
• Team Players. We believe a team can accomplish more than the sum of its parts. 1+1 = 3.
• Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback to understand and change the landscape of health insurance with new and extraordinary ideas.

Qualities specific to you:

• An elevated level of accuracy, attention to detail, and confidentiality is required for documentation both internally and externally.
• Superior organizational and time management skills and ability to appropriately arrange competing priorities.
• Driven, self-motivated, enthusiastic, and adaptable with a "can do"/"will do" attitude.
• Asking for guidance and direction when the path is not clear is not a problem for you.
• Tech savvy with above average knowledge and skills from a technology perspective and ability to navigate CRM software is required.
• Exceptional communication skills are easy, but here at Milliman, we are more interested in exceptional listening skills. Which, when mastered, lead to intentional and effective communication with our stakeholders, but you knew that already.
• Health insurance industry experience in employee benefits and/or personal insurance is highly preferred.
• Current life & health insurance license is a plus.
• 2+ years in Administrative Assistance, Customer Success, Advocacy, Relationship Management, Account Management, or a similar role is a plus.
• You understand customer success is never self-made, and it requires a team. The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win."
• At every customer touchpoint you use the opportunity to deliver Milliman's value to the customer's definition of success, not yours.
• Naturally curious, embracing innovation, always hungry to learn new things especially from your peers.
• Flexible in your approach, collaborative in your nature, and as crazy as it may seem, you look for environments full of uncertainty because your reward is the opportunity to shape it.
• Ability to work on a full-time basis.
• This role is an hourly seasonal/temporary non-exempt role.

Individual must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Location

This role is based out of the Milliman Omaha office, but candidates can work remotely anywhere in the US. The expected application deadline for this job is September 30, 2025.

Individual must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Compensation

The hourly range is $15 - $25, depending on relevant factors, including but not limited to education, work experience, qualifications, skills, certifications, location, etc. This role has production incentives. There are two main tasks:

1. Bookings - virtual meetings with individuals to consult and educate. These typically take 45 minutes.
2. Applications - completing applications for insurance coverage with carriers. These typically take 15-20 minutes.

Production Incentives - For each fully completed and documented booking you will earn $40. For applications, we have a sliding scale of pay per application. See below for details.

Benefits

We offer a competitive benefits package with includes the following based on plan eligibility:

• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
• Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.

About Milliman:

Milliman (www.milliman.com) is an international consulting firm with over 5,100 employees and $1.6 billion in annual revenue. With over 75 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health & Welfare practice was started over 25 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Since then, it has expanded to include underwriting to PEOs and MEWAs and now personal benefit plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. The atmosphere is business casual with 75 other professionals in an upscale office setting at 180th & Dodge in Omaha, Nebraska.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.