Client Service Representative

Acara Solutions is seeking an entry-level Client Service Representative to join our client's team in Boston, MA. This hybrid role offers a fantastic opportunity for recent graduates to break into the Investment Banking industry.

The ideal candidate will have strong communication skills, customer service experience, and a desire to grow in a fast-paced, client-focused environment.

What you'll get:

• Pay: $24/hr.
• Schedule: Full time, 40 hrs/week
• Assignment Type: Temporary (6 months) with possibility for direct hire
• Location: Hybrid (3-days in office) - Boston, MA

What you'll do:

• Monitor custody operations and assist with service delivery to clients
• Respond proactively to daily client inquiries related to custody services
• Partner with internal departments to prioritize and resolve client requests
• Use internal systems and technology tools to manage and track inquiries
• Support client onboarding, conversions, and reporting processes
• Assist with monthly metrics reporting and participate in team audits or projects
• Help familiarize clients with new technology tools and service enhancements
• Maintain compliance with risk management and control procedures

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Required Skills / Qualifications:

• Bachelor's Degree
• Minimum 6 months of customer service experience

Additional Information:

• Candidates must pass a background check and drug screen upon offer
• Employment eligibility verification required upon hire