Sales Director - OSM

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in IT Operations and Service Management (ITOM/OSM).

Your Impact:

Are you looking for a rewarding leadership role in IT Operations and Service Management? OpenText is seeking a highly motivated Director of Sales to lead and grow our US ITOM/OSM team. In this role, you'll help our customers deliver exceptional software experiences faster and more efficiently with OpenText ITOM/OSM solutions. This is your opportunity to work with world-class technology, shape go-to-market strategy, and lead a team in driving business outcomes that matter.

This is a new team that is being formed. The team will be responsible for accounts to include SLED and will go after net new opportunities. The ideal candidate will be a skilled teacher/mentor for developing sales associates.

What the Role Offers:

* Team Leadership & Development: Recruit, coach, and lead a high-performing regional sales team focused on ITOM/OSM solutions.
* Strategic Sales Execution: Define and execute a territory strategy that drives pipeline growth and revenue attainment.
* Sales Enablement & Excellence: Ensure your team is equipped to position, demonstrate, and communicate the value of OpenText ITOM/OSM solutions to both technical and business stakeholders.
* Market Intelligence: Maintain deep knowledge of market trends, competitive landscape, and enterprise IT operations needs to drive consultative selling.
* Customer Success Focus: Foster trusted relationships with mid-to-large enterprise clients to support long-term growth and solution adoption.

What You Need to Succeed:

* Proven experience building, managing, and motivating high-performing enterprise sales teams.
* Strong understanding of IT Operations, Service Management, observability, automation, and related market trends.
* Expertise in identifying and closing complex solution sales, preferably within ITOM or infrastructure/software segments.
* Excellent communication, coaching, and presentation skills-both internally and externally.
* High business acumen with a customer-first, outcomes-driven approach.

Education and Applicable Experience Required:

* University or bachelor's degree; directly related previous work experience.
* Demonstrated success managing teams to achieve or exceed quota.
* 8-12 years of progressive sales experience, including 2-3 years in ITOM or a related specialty.
* Experience interfacing with executive-level decision-makers and building territory strategy.
* Proven ability to forecast, manage pipeline, and implement sales best practices.
* Project management and organizational skills to support both short- and long-term goals.

One Last Thing:

OpenText is more than just a corporation-it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As a Director of Sales for ITOM/OSM, you'll lead with purpose, solve complex business challenges, and help clients modernize their operations. Your leadership and expertise will directly impact business success, and you'll earn a competitive compensation package that recognizes your contributions in shaping the future of digital

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.