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Senior Claim Technical Specialist - Cyber

QBE Americas, Inc.
tuition reimbursement, 401(k)
United States, New York, New York
55 Water Street (Show on map)
Jul 22, 2025
Primary DetailsTime Type: Full time Worker Type: Employee

Senior Claim Technical Specialist - Cyber

  • Location: USA -New York, NY, Atlanta, GA or Chicago, Ill
  • Work Arrangement: Hybrid
  • The salary range for this role is:$ 139,000 - $236,500

The Opportunity

The purpose of this role is to investigate, evaluate, and resolve complex and high severity claims cyber and Tech E&O within the Financial Lines line of business. This involves managing a portfolio of claims and collaborating effectively with various internal and external stakeholders to achieve successful outcomes.

Your Role

Responsibilities:

  • Manage a diverse portfolio of high-severity cyber and Tech E&O claims, conducting investigations and interpreting insurance contracts effectively and efficiently.
  • Evaluate and negotiate the resolution of claims promptly, within appropriate authority and in compliance with laws and regulations.
  • Drive the highest level of customer care and satisfaction to deliver superior claim outcomes.
  • Collaborate with external counsel to formulate litigation strategy for desired outcomes.
  • Direct and manage external advisors and vendors, including legal professionals and consultants.
  • Analyse and determine appropriate case reserves on all claim files for actuarial accuracy.
  • Represent the organisation in industry seminars and author articles on relevant subjects.
  • Collaborate with Underwriters to address novel or complex risks and negotiate terms effectively.
  • Take ownership of personal development and career planning to add value to the organisation continually.
  • Manage budgeted resources effectively to meet requirements and achieve fiscal responsibility.

Work Experience:

Necessary Work Experience includes:

  • 3-5+ years handling complex first party cyber claims, data breach class actions, wrongful collection and Tech E&O claims.

Preferred Work Experience includes:

  • Experience handling a diverse portfolio of claims.

Qualifications:
Necessary Qualifications include:

  • Bachelors Degree or equivalent combination of education and work experience.
  • Relevant insurance qualifications

Preferred Qualifications include:

  • J.D. strongly preferred

Compensation Package: The salary range for this role is provided above. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

Benefits

  • Hybrid Working - a mix of working from home and in the office.

  • 22 weeks of paid leave depending on the circumstances in growing your family with 12 of those weeks available toallparents, on a gender-equal basis

  • Competitive 401(k) program with company match up to 8%

  • Well-being Programs: Enjoy monthly Guided Meditations and a Well-being Rebate Program for gym memberships, fitness programs, and more.

  • Tuition Reimbursement for continuing education through certifications, external professional development and degree related college courses.

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Skills:

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Financial Underwriting, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Policy Interpretation, Problem Solving, Risk Management, Sound Judgment

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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