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Animal Services Manager

City of Allen
$35.41 - $51.34 Hourly
medical insurance, dental insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
United States, Texas, Allen
Jul 18, 2025

Description

HIRING RANGE: $2,832.66 - $3,470.13 Biweekly
FULL SALARY RANGE: $2,832.66 - $4,107.59 Biweekly

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

The City:
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.

The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".
Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!"
  • People First - Giving priority to others
  • Respect - Treating others with courtesy and dignity
  • Integrity - Serving with honesty, trust and hard work
  • Deliver - Following through on commitments while exceeding expectations
  • Excel - Creating an innovative and improving work environment
This position serves as the primary City representative of Animal Services, coordinating and leading Friends of Allen Animal Shelter Foundation and Animal Shelter Advisory Committee, as well as other outreach, fundraising, and partnership opportunities to further the shared goals of the City. Provides leadership, direction, and supervision to the Animal Services staff, oversees the enforcement of ordinances and laws regarding animal violations and manages the operations of the animal shelter.

Essential Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Supervises Animal Services staff, manages staff schedules, reviews and maintains personnel documentation, monitors staff work activity, and completes performance evaluations.
  • Supports the formation and continued coordination of Friends of the Allen Animal Shelter Foundation, develops and organizes the Animal Shelter Advisory Committee meetings, and liaisons with all external rescue organizations, donors, and community stakeholders.
  • Schedules all shelter events, plans and coordinates community events, and adoption drives including the Rabies Vaccination Clinic and Pet Parade; builds community partnerships with individuals, businesses, organizations, etc.
  • Operates Animal Services within approved budgetary guidelines, provides budget input, oversight of donations, and minor procurement activities.
  • Ensures the animals are properly and humanely treated, daily coordination of medical treatment and care of sick or injured animals.
  • Oversees shelter reporting requirements and statistical data for regulatory and performance tracking.
  • Coordinates and directs all volunteer services by training and scheduling volunteers, observing volunteer activities, coordinating the scheduling of programs and monitoring the effectiveness of the programs.
  • Leads, organizes, and conducts tours and presentations, teaches training classes.
  • Monitors building maintenance of the Animal Shelter and requires entry and follow-up on work orders.
  • Has minimal oversight from the Police Department leadership as this position operates with some autonomy and must have excellent decision-making abilities.

Job Requirements

Education & Experience
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

  • Associate's degree plus four (4) years of relevant work experience; OR
  • High School Diploma or equivalent, plus eight (8) years of relevant work experience

Other combinations of education and experience may be considered.

Certification and Other Requirements
  • Valid Texas Class C Drivers License
  • Basic Animal Control Certification
  • Advanced Animal Control Certification
  • Administrative Animal Control Certification

Overall Physical Strength Demands
Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Supplemental Information

Knowledge of:

  • Animal care practices, shelter operations, and humane treatment standards.
  • Federal, state, and local animal control laws and ordinances.
  • Principles of supervision, performance evaluation, and staff development.
  • Public relations, community outreach, and donor engagement strategies.
  • Budget management, procurement, and donation tracking.
  • Safety protocols related to animal handling, facility maintenance, and zoonotic disease prevention.
  • City of Allen's PRIDE values and municipal service standards.

Skilled in:
  • Leading and supervising a team in a fast-paced, emotionally challenging environment.
  • Building and maintaining relationships with rescue groups, donors, volunteers, and the public.
  • Planning, promoting, and executing adoption drives and community events.
  • Managing shelter operations, including scheduling, reporting, and medical coordination.
  • Communicating effectively in person, in writing, and during public presentations.
  • Making sound, independent decisions with minimal oversight.
  • Using technology for data tracking, reporting, and shelter management systems.

Please note: Due to the sensitive nature of this position, candidates selected to advance in the recruitment process will be required to undergo an extensive background investigation, polygraph examination, and psychological evaluation. Providing false or incomplete information at any stage will result in disqualification. Please be aware that not all applicants will move forward to these phases.

INELIGIBILITY AND DISQUALIFIERS LIST
Below is a list of occurrences that may disqualify the applicant either permanently or make the applicant ineligible for hire for a specified period of time. These causes for disqualification are in accordance with the Texas Commission on Law Enforcement. These causes include, but are not limited to those listed below:

INELIGIBILTY LIST
1. IS NOT A CITIZEN OF THE UNITED STATES. The applicant will be considered ineligible until citizenship is obtained in accordance with state and federal laws.
2. HAS BEEN CONVICTED OF OR ADMITTED TO CONDUCT that constitutes a Class B misdemeanor under the Penal Code or equivalent under federal law, to include the Uniform Code of Military Justice (UCMJ), within ten (10) years, will result in a temporary rejection. Crimes involving moral turpitude may result in permanent disqualification and will be considered on a case-by-case basis with appropriate consideration of circumstances.
NOTE: For the purposes of item #2 mentioned above, a person is convicted of a felony or misdemeanor crime involving moral turpitude, if a court of competent jurisdiction enters an adjudication of guilt against the person, or a plea of guilty is entered by the person, under the laws of this or another state or the United States, regardless of whether:
  • The sentence is subsequently probated and the person is discharged from probation or community supervision;
  • Deferred adjudication is granted;
  • The accusation, complaint, information, or indictment against the person is dismissed is released from all penalties and disabilities resulting from the offense; or
  • The person is pardoned for the offense unless the pardon is granted expressly for subsequent proof of innocence.

3. H AS BEEN CONVICTED OF OR ADMITTED TO CONDUCT which constitutes a class A misdemeanor or a felony under state or federal law, to include the UCMJ. Conviction of or admission to conduct that constitutes a class A misdemeanor or a felony will result in a permanent disqualification.
An applicant will not be considered for employment while charges are pending for any criminal offense.
4. HAVING A CONVICTION FOR DRIVING UNDER THE INFLUENCE (DWI OR DUI) WITHIN TEN (10) YEARS PRECEDING THE DATE OF APPLICATION OR DURING THE HIRING PROCESS. This will result in a temporary disqualification until the ten-year time period has expired from the date of the conviction.
5. EVER BEEN OR CURRENTLY ON COURT-ORDERED COMMUNITY SUPERVISION OR PROBATION ABOVE THE GRADE OF A CLASS B MISDEMEANOR OR A CLASS B MISDEMEANOR WITHIN THE LAST 10 YEARS. This will result in a temporary disqualification until the ten-year time period has expired from the date of the court order.
6. HAS FAILED TO DEMONSTRATE THEIR ABILITY TO READ, WRITE AND FLUENTLY SPEAK THE ENGLISH LANGUAGE. The applicant will be ineligible until the deficiency is corrected.
7. IS UNABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION TO WHICH HE/SHE SEEKS APPOINTMENT, WITH OR WITHOUT REASONABLE ACCOMMODATION. The applicant will be ineligible until he/she is able to perform the essential job functions.
8. IS UNABLE TO OBTAIN A TEXAS DRIVERS LICENSE WITHIN THE SPECIFIED TIME REQUIRED BY THE TEXAS TRANSPORTATION CODE. The applicant will be ineligible until he/she is able to obtain a Texas Driver's License.
DISQUALIFIERS LIST
Subject to final interpretation by the Chief of Police or his designee any of the following categories can be used as guidelines for temporary or permanent disqualification.
1. HAS USED ILLICIT SUBSTANCES AS INDICATED IN THE FOLLOWING GUIDELINES:
Applicants will be temporarily disqualified when they have admitted to conduct which constitutes illegal use of marijuana, or any derivative during the last three (3) years.
Applicants, who admit to conduct which constitutes abuse of legally obtained prescription medication(s), or illegal use of prescription medication(s) of another person, may be temporarily or permanently disqualified. Conduct involving the abuse and/or misuse of prescription medication(s) will be considered on a case-by-case basis with consideration given to circumstances.
Applicants will be permanently disqualified for unlawfully possessing, or using any controlled substance listed in the Texas controlled Substance Act, felony level drugs (example: cocaine, heroin, methamphetamine). This includes the use of THC oil/vaping products.
If an applicant has used or possessed any felony level drug or any controlled substance listed in the Texas controlled Substance Act prior to their 25th birthday, they must wait 10 years from the last time used. For example, if you used cocaine when you were 20 years of age, you would need to wait until you were 30 years of age to apply.
Applicants will be disqualified for any history of inhaling any solvents, paints, or similar products over 17 years of age (once or twice as a juvenile will be accepted).
Applicants who have used illegal anabolic steroids after 1991 will be disqualified.
2. APPLICANTS WILL BE TEMPORARILY DISQUALIFIED WHO HAVE VIOLATIONS EXCEEDING THREE (3) EVENTS (MOVING VIOLATIONS OR PREVENTABLE ACCIDENTS) IN THE PRECEDING THIRTY-SIX (36) MONTHS OR A RECKLESS DRIVING CONVICTION IN THE PRECEDING SIXTY (60) MONTHS.
Lesser but more severe violations that tend to indicate driving habits that are not compatible with the operation of emergency vehicles and present potential liabilities to the City of Allen will be temporarily disqualified. Re-application will be permitted when the candidate can meet the above standards.
3. HAS BEEN DISMISSED OR RESIGNED IN LIEU OF DISMISSAL FROM ANY EMPLOYMENT FOR INEFFICIENCY, DELINQUENCY, OR MISCONDUCT. THIS WILL BE EVALUATED ON A CASE-BY-CASE BASIS. Disqualification under this provision will be considered permanent.
Tattoo Policy: To view the entire tattoo policy, please go to our website. Tattoos can be visible on the arms but must be approved prior to wearing short sleeves. If the tattoo is not approved, long sleeves will be required. The covering of tattoos, body art, and branding through the use of covers, band-aids, or bandages are not allowed. You may not have tattoos on your hands, neck, face or head.


The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.

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