Case Manager I - Mental Health 162

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

Under direct supervision of the Team Leader, the Case Manager I provides support and case management for members served with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Shifts Available:

Full-Time; AM | 7:00AM - 3:30PM | Tuesday - Saturday

Expected starting wage is $21.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

* High School Graduation or G.E.D.
* Demonstrated sensitivity to multi-cultural populations and issues is required
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days
of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of
the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal
background clearances, excluded party sanctions, and degree or license verification. If the position requires
driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of
employment and must be maintained throughout employment. Additional regulatory, contractual, or local
requirements may apply

• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Preferred:
* Experience in a mental health and/or dual diagnosis setting

ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the
internal and external stakeholders
* Establishes and maintains meaningful therapeutic relationships with members served
* Provides safe, effective, and efficient implementation of direct care in accordance with established policies,
procedures and standards of care
* Makes appropriate recommendations for living environments, therapy, psychiatrist visits, case management
and other services
* Provides services to all members served as indicated in the Services Plan or Recovery Plan
* Documents and communicates interactions with members to other services team members as appropriate
* Maintain awareness of community resources and assists members served in appropriate use of community
resources
* Assists members served with all needs, including Activities of Daily Living(ADLs)
* Assists members served in obtaining appropriate benefits
Case Manager I 5.1.2019 Page 2
* Advocates for and accompanies members when needed on long appointments e.g. SSI, DMV, GR (General Relief)
etc.
* Help members to understand their legal status and rights
* Safeguard confidentiality; adhere to HIPAA policies
* Foster independence with members served
* Safeguards confidentiality of members served
* Provides transportation when needed and appropriate
* Must participate in rotation schedule of after hours on call services based on program expectations
* If employed at Inpatient program, must assist with restraint of members served in the event of assaultive
behavior and pass assault crisis/crisis prevention training
* If employed at Outpatient program, must evade members served in the event of assaultive behavior and
pass assault crisis/crisis prevention training
* Provide and document quality and quantity of direct services as required by program standards
* Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS
* Ability to work effectively as a member of a multidisciplinary team
* Effective written and verbal communication
* Good computer/technology skills
* Ability to assess safety risks
* Ability to promote a positive, supportive recovery culture
* Ability to engage clients and hold hope in the face of adversity
* Ability to drive
* Ability to gain trust and build rapport with diverse populations
* Ability to be patient and mindful
* Knowledge of basic medical and psychiatric terminology
* Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes
* Ability to work effectively as a member of a multidisciplinary team

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the
essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25
pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires
to drive and frequent Hazardous Exposure (Blood Borne Pathogens, hospital waste, Chemicals & Infections).

What's In It for You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Brighter Tomorrows - Casa B is a 15-bed licensed social rehabilitation facility for adults and Transitional Age Youth (TAY), with serious mental illness, with a maximum 18-month stay (average stay 9-12 months).

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.