Commercial Card Account Manager III The Commercial Card Account Manager works with Commercial Card customers, Relationship Managers, the Business Loan Center, Treasury Management Sales and Comerica Technology to support the implementation and optimization of Commercial Card programs. Commercial Card customers, referred to as Program Administrators, are most often treasury and finance professionals. The Program Administrator depends on the Commercial Card Account Manager to learn how to utilize Comerica's card product and explore all areas of potential card use for the benefit of their organization. *This position could also be located at any of our main office locations in MI or TX
Position Responsibilities: Own SharePoint Commercial Card Workflow
- Initiate process improvements and additional automation.
- Champion process and handle internal user issues.
- Work with programmer on defects and enhancements.
- Create - maintain documentation.
- Monitor pipeline. Work with Customers, Treasury Management Sales, Relationship Managers, the Business Loan Center and Account Managers to ensure expeditious movement along the workflow.
- Own Commercial Card's use of DocuSign.
- Provide analytical support and reporting.
Payables Support
- Work with customers to analyze their accounts payable and convert to card payments.
- Lead projects to implement automated payment solutions.
- Contact customers' vendors as needed for implementation and follow-up.
- Support customers and their vendors' use of payment solutions.
- Analyze and optimize customers' programs.
Sales Support
- Provide support to the Sales Team (Treasury Management Officers as well as Commercial Card Specialists) by serving as the Commercial Card subject matter expert.
Process Improvement and Projects
- Participate in meetings with internal partners and vendors to define Best Practices, reduce expense and continually improve the delivery or the Commercial Card service.
- Serve as the subject matter expert for Commercial Card data and its use by internal and external customers.
Position Qualifications:
- High School Diploma
- 6 years experience with technology applications such as database management, SharePoint, internet applications, financial applications, business analytics
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
|
Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jul 17, 2025