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AR Rep 3 - Experience with Professional Billing, Contract, Credit and Variances

Carle Health
$18.97 - $30.73 / hr
United States, Illinois, Peoria
Jul 15, 2025
Overview

The Accounts Receivable Representative 3 is proficient in Accounts Receivable Representative 2 responsibilities. In addition, serves as an expert resource for escalated account activities for multiple payer product lines. Represents Carle in external accounts receivable efforts (examples: court appearances, fair hearings, meetings with employers and insurance companies). Serves as a liaison with third party vendors assisting with collection of accounts receivable. Assists with mentoring, training and observing staff for quality assurance. Assists with creating training materials and process flows. In collaboration with supervisor, conducts regularly scheduled meetings with staff, facilitates and collaborates on initiatives within the department, enterprise wide and with external entities. In addition, assists employees in solving work related matters. Endorses and performs all required tasks associated with the Carle Experience such as, but not limited to, regular rounding with staff and completion of all reports needed to have meaningful and productive monthly meetings with the supervisor. In collaboration with the supervisor and manager, prepares and follows annual budgets. Supports supervisor and by interpreting and analyzing financial data to identify and monitor performance and establish benchmarks for the department. Acts as a resource and mentor to others. Creates, updates and maintains all department policies and procedures to ensure best practices are enforced and adhered to.
Qualifications

Education: Highschool Diploma or G.E.D

Work Experience:

  • Two (2) years of experience in health care with focus in healthcare business office operations and customer service required or a high performer as an Accounts Receivable Representative 2. Proficient in Microsoft Office applications such as Word, Excel, Outlook, Teams, etc.

Responsibilities

Must be able to perform essential job functions of Revenue Cycle Regional Representative 2.Assists with developing policies and procedures, training materials and process flows to ensure best practice.Mentors, trains, observes and educates staff for quality assurance.Facilitates maximization of revenue by ensuring correct coding initiative and payer specific guidelines are applied appropriately and claims are appealed as necessary.Performs quality review and approves all user generated letters.Assists with daily department flow; ensures appropriate staffing and optimal productivity levels.Handles escalated patient, provider and third party issues in absence of a supervisor.Monitors dashboard for assigned payers. Analyzes AR and optimizes collection of accounts receivable.Participates in system testing and development related to system upgrades and process improvements.Assists in evaluation of billing opportunities related to new technology and/or services.Builds and analyzes management reports to identify patterns and trends and recommends opportunities for improvement.Participates in projects.Conducts team meetings and provides direction to team members.Represents Carle in external venues such as court appearances, fair hearings, meeting with employers, attorneys, insurance companies, community events etc.
About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.


Compensation and Benefits

The compensation range for this position is $18.97per hour - $30.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
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