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Senior Facilities Manager

JLL
parental leave, paid time off, 401(k)
United States, Massachusetts, Cambridge
Jul 15, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - The ideal candidate in this position will have a background in managing Hard & Soft facility services in a critical pharmaceutical research and office environment for multi-buildings campus. This role is responsible for implementing strategic operations programs, providing ongoing field technical support, and administering centralized operations activities. Additional responsibilities include protecting and improving the value of the client's assets and ensuring that building systems continue to perform their intended function. This role requires a highly skilled facility management background with a proven track record of effectively managing financial, personnel and customer responsibilities simultaneously. The role will ensure all cardinal rules of safety, compliance, operations, and maintenance, building systems, and innovation requirements are met within the controlled environment of a Life Science high-end account.

What is the day to day?

  • Will lead the technical and operational standards of the site
  • Highly attuned people management skills as role will oversee all areas of operations and maintenance and will work closely with senior site client, engineering, and client capital project managers
  • Develop a resilient succession plan
  • Provide leadership in driving Reliability Centered Maintenance best practices
  • Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building's staff and occupants work in a safe environment. Implement, administer, and manage safety training program.
  • Partner in planning/scheduling optimization, Assure Document Management quality
  • Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building's infrastructure. Responsible for alerting management of building discrepancies.
  • Assist in the development of a Capital plan which would include planning for infra-structure upgrades, equipment replacements and building modifications to ensure the building's future capabilities are maintained.
  • Ensures that company and client financial and record keeping policies are followed at all times.
  • Responsible for ensuring that projects performed at the building are properly planned, executed, and closed out in accordance with standard industry practices.
  • Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.
  • Responsible for advance training and notification to all contractors so that they are informed and knowledgeable with respects to the building's critical functions and the work they are to perform, including an incident contact response list.
  • Ensure that the any client Critical Facility Work Authorization ( safe work permits / JHA's / LOTO procedures, and all safety and compliance related documentation are well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure.
  • Provide strong leadership and structure to a team of building engineers, mentoring them for world-class IFM performance.
  • Promote skills and career development with the on-site team and engage in collaborative development across the larger company account.
  • Develop and deliver employee performance reviews, conducting regular performance discussions.
  • Monitor productivity and adherence to policies, administering corrective action as necessary.
  • Must have availability to respond to the site and provide emergency supervision if incident management is needed.
Required
  • 10+ years facility related work experience, including customer service, leadership and supervisory experience
  • 2-3 years' of technical experience with Lab Utility systems
  • Proficiency with computer applications including Microsoft Excel, PowerPoint and other MSOffice applications
  • Proficiency with Computerized Maintenance Management Systems (CMMS)
  • Demonstrated verbal/written communication skills
  • Must have the ability to walk extensively throughout the facility on a routine basis
  • Must have the ability to travel as needed to support other local sites as needed.

Preferred

  • IFMA Certified Facility Manager (CFM) or similar professional certification
  • Experience with sustainability initiatives and green building practices
  • Knowledge of project management methodologies and experience leading facility improvement projects
  • Experience with integrated workplace management systems (IWMS) or computerized maintenance management systems (CMMS)
  • Background in managing facilities in relevant industries (corporate, healthcare, education, etc.)
  • Track record of implementing innovative facility management solutions
  • Experience with developing and executing strategic facility management plans

Estimated total compensation for this position:

148,500.00 - 207,938.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site -Cambridge, MA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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