Director, Office of Chief Architect Programs

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Office of the Chief Architect (OCA) drives technology transformations that accelerate the delivery of Salesforce's deeply unified platform. We support and empower our architects to lead with AI-first practices while ensuring alignment and cohesion in Salesforce's technology strategy. We partner closely with top-tier customers, guiding them through the Salesforce Platform's evolution and transforming their architectural approaches at scale.

The OCA is looking for a highly skilled and proactive Program Management Director to lead strategic programs across Salesforce's broad community of architects in the Technology & Product organization. This role is critical to addressing the complexities of a rapidly evolving technology landscape, ensuring our top architectural investments are aligned and delivering maximum strategic value across Salesforce's diverse product portfolio. The Director, Office of Chief Architect Programs will work closely with members of the OCA and senior architects across the organization to drive forward technology transformations and initiatives that advance the Salesforce V2MOM and long-range technology landscape.

In this role, you will be responsible for a portfolio of programs that are key to the success of the Office of the Chief Architect's V2MOM, driving convergence of our architects and technology strategy. This role requires a highly organized leader with a bias for action, that is capable of building strong partnerships and relationships across a large-scale technology company and building influence to achieve results. If working at the highest-level of the technology organization's architectural landscape excites you then we want to hear from you!

• Program Management: Oversee and manage a portfolio of programs and initiatives that directly support the Chief Architect's strategic objectives. This includes ensuring timely execution, escalation of risks and blockers, and clear communication of progress and outcomes.

• Strategic Alignment: Collaborate closely with OCA members and senior architects to drive alignment and decision making with a broad range of senior technical leaders and stakeholders across the Technology organization.

• Operational Rigor: Partner with OCA team members to define and iterate on the OCA's operating and engagement model with an emphasis on scalability and organizational impact.

• Cross-Functional Collaboration: Build and maintain strong relationships with senior technical leaders, architects, and executives. Foster strong partnerships and effective communication channels between OCA team members and senior architects embedded within specific product clouds.

• Communicate Effectively: Communicate program status, risks, and dependencies clearly to a variety of audiences, including senior architects and executives, with a focus on transparency and actionable insights.

• Influence at Scale: Act as an independent driver and build influence with senior leaders to achieve your goals with minimal oversight or supervision. Lead cross-cloud architectural efforts to ensure consistency, interoperability, and performance across platforms.

• Productivity with AI: Leverage AI and Agents to increase productivity and engagement, while maintaining strong interpersonal relationships.

• Strategic Orchestration: Lead essential meetings (scrum, PCT, workstream reviews) not only by managing logistics but also by driving decision-making, identifying gaps, and promoting alignment across teams.

• Anticipation: Anticipate issues and proactively "sees around corners", identifying potential risks and proposing solutions before they impact timelines or deliverables.

• 10+ years experience managing large highly complex programs/projects utilizing Agile/Scrum, Kanban or other program management project execution methods.

• Strong strategic thinking with the ability to influence across complex, matrixed organizations.

• Experience driving alignment across product, infrastructure, and platform teams in a high-growth, fast-paced environment.

• Expertise in creating structured operating models for programs and experience adapting frameworks to align with business needs.

• Experience in creating, and communicating in writing and verbally, status of programs to an executive level.

• Strong technical knowledge, including proficiency with product and cloud concepts and a commitment to ongoing learning.

• Demonstrated ability to influence and build alignment across senior leadership, with strong skills in relationship management, communication, and presentation.

• Strong ability to understand technical architecture/challenges of large scale, distributed systems.

• Excellent verbal and written communication skills, with a track record of coordinating and influencing large technical organizations.

• Demonstrated analytical and problem solving skills. Ability to deal with ambiguity and proactively drive issues to closure

• Able to work well in a matrix management, cross-functional, geographically distributed environment.

• A related technical degree required.

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

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