Manager Audit-Quality Assurance and Improvement Program Manager

This is a hybrid role (if located in Charlotte or Raleigh, NC) with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office. Open to remote in several markets for highly qualified candidate.

We are seeking a highly skilled and experienced Quality Assurance and Improvement Program Manager to join our Internal Audit team. As a Quality Assurance and Improvement Program Manager, you will be responsible for helping develop, implement, and manage a comprehensive Quality Assurance and Improvement Program for First Citizens' Internal Audit function. Your expertise in auditing principles and best practices will ensure the effectiveness and efficiency of our internal audit processes, providing valuable insights to management and stakeholders. This is a critical role that requires strong analytical skills, attention to detail, and the ability to collaborate with cross-functional teams.

• Develop and execute a robust Quality Assurance and Improvement Program for the internal audit function, ensuring compliance with professional auditing standards and regulatory requirements.
• Lead and conduct quality assurance reviews to assess the effectiveness and efficiency of internal audit processes, identify areas for improvement, and recommend corrective actions.
• Oversee and manage key areas of the Quality Assurance and Improvement Program, operating with minimal supervision.
• Manage and develop staff members to ensure timely delivery and maintain high quality of projects.
• Collaborate with audit teams to provide guidance and support in implementing best practices, improving audit methodologies, and enhancing overall audit quality.
• Collaborate with stakeholders in tracking and monitoring quality assurance recommendations, ensuring timely follow-up and closure of identified issues.
• Identify themes and contribute to the Internal Audit training program to enhance the skills and knowledge of internal auditors, ensuring continuous professional development within the team.
• Monitor emerging trends and developments in the field of internal auditing, and proactively identify opportunities for process improvements and innovation.
• Foster a culture of quality, excellence, and continuous improvement within the internal audit function, promoting accountability and adherence to professional standards.

Bachelor's Degree and 8 years of experience in Bank internal auditing or public accounting, and management OR High School Diploma or GED and 12 years of experience in Bank internal auditing or public accounting, and management

License or Certification Type: Designation as a Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Public Accountant (CPA)

Required Skills:

• Knowledge of internal and external laws, policies, and procedures regulating Internal Audit actions
• Microsoft Office Suite
• Data Analytics

Preferred Skills:

• 8+ years of experience in internal audit, preferably with experience in the financial services industry.
• Demonstrated audit experience in Credit, Capital, and/or Liquidity.
• Proven experience in performing quality assurance reviews within an internal audit function is also valued.
• Strong knowledge of internal audit standards, practices, and methodologies, including risk assessment, issue management, and continuous monitoring.
• Excellent analytical and problem-solving skills, with the ability to assess risks & controls and identify root causes, recommend pragmatic solutions, and drive process improvements.
• Exceptional attention to detail and the ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong project management skills, with the ability to effectively plan, organize, and execute multiple concurrent initiatives.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and build relationships with stakeholders at all levels of the organization.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.