Almac Group is currently seeking an Inside Sales Associate for our Souderton, PA location. The Inside Sales Associate will be a key contributor to the sales cycle supporting our overall Lead Management process, focusing on eClinical. They will be responsible for driving incremental growth by delivering qualified opportunities from multiple lead-generation sources to our field Business Development team, while acting as the front line to our Customer Experience.
Responsibilities include but are not limited to:
- Identify new sales opportunities to achieve target metrics, by managing leads from multiple sources, and proactively coordinating the lead cultivation process through dedicated actions, including email, phone calls, virtual meetings, completed with qualified lead handover to a Business Development Manager (BDM)
- Act as Almac first point of contact to prospective customers, identifying their initial needs and aligning internal capabilities. Present Almac Clinical Technologies Services capability presentations to prospective new clients, either individually or with the assistance of a Business Development Manager (BDM)
- Maintain inside sales business plans and action plans, supporting the objective of securing new business opportunities with new clients, and to capture those opportunities via our CRM (Salesforce).
- Participate in regularly scheduled meetings with sales management and field sales and marketing colleagues, to share information & insights related to lead development and new opportunity development, as well as to report on ongoing progress with meeting / exceeding defined inside sales specialist target metrics
- Aide Business Development Group Manager, Director of Business Development, and VP of Business Development, and Marketing in the preparation and vetting of sales & marketing campaigns designed to secure new clients.
- Working with Business Development Management and Marketing to ensure that business development new client development strategies are implemented and deliver the desired results, reporting any shortcomings in the strategy to the Business Development Group Manager so that strategies can be amended in a timely manner.
Qualifications:
Required Experience / Education:
Bachelor's degree OR Associates degree and equivalent of 2 years of B2B/B2C customer-facing-sales role experience required OR HS degree and equivalent of 4 years of B2B/B2C customer-facing sales role experience required
- Experience of presenting to individuals (to include both preparation and delivery of presentation materials)
- Basic understanding of sales strategy, sales tactics, and new client development processes, including but not limited to lead management & client development planning, lead generation lifecycle management, account management principles
- Proficient knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint
Preferred Experience / Education:
- Bachelor's degree with a Life Science or Business-related discipline
- Experience with maintaining prospecting and new client development records via a CRM (Salesforce preferred)
- Knowledge of the pharmaceutical industry and clinical technologies like eCOA, ePRO, and RTSM
- Knowledge of the clinical trial process and related industries
- Familiarity with industry regulatory requirements (GxP)
What can Almac Group offer you?
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year as well as one day for Annual Diversity Day
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Hybrid work available for applicable roles
- Professional development programs/ continuous learning opportunities
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Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing over 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. 'Partnering to Advance Human Health' is more than just a tagline - it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group's unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV's not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
EEO is the Law
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Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at ADARequest@almacgroup.com to request assistance.
ALMAC Group
life insurance, 401(k)
Jun 27, 2025