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Intern - Healthcare Administration & Operations

Cone Health
United States, North Carolina, Greensboro
Jun 27, 2025

Healthcare Administration & Operations Intern (North and East Markets)

Location: East Region - Alamance Regional Medical Center
Department: Administration

Reports To: Vice President of Operations

The Healthcare Administration and Operations Intern will gain hands-on experience in healthcare management by supporting administrative leadership on key strategic initiatives and operational improvement projects that support Cone Health's north and east markets. The intern will contribute to cross-functional projects that impact clinical and non-clinical departments at Alamance Regional Medical Center and/or Annie Penn Hospital, helping streamline workflows, analyze performance, and enhance care delivery through operational excellence.

This internship position is a time-limited, temporary position with a start date and orientation on 9/15/25. The total number of hours that an intern can work during this timeframe is 250 hours.

  • Assist with the coordination and execution of strategic projects related to healthcare delivery, patient flow, support services, and system operations.
  • Conduct data collection, research, and analysis to support business decisions across departments.
  • Develop dashboards, presentations, and reports that summarize project progress and outcomes for senior leadership.
  • Support administrative teams in optimizing departmental performance, workflow redesign, and policy implementation.
  • Participate in meetings with operational leaders and contribute to planning and follow-up efforts.
  • Identify opportunities for cost savings, efficiency, or improved patient/staff satisfaction using Lean or Six Sigma principles.
  • Shadow healthcare executives and attend governance, planning, and operational review meetings as appropriate.
  • Provide administrative support such as scheduling, documentation, and process mapping as needed.
EDUCATION:
  • Currently pursuing a bachelor's in Public Health, Business Administration, or a related field.
EXPERIENCE:
  • Strong interest in healthcare systems management, operational strategy, or performance improvement.
  • Excellent communication, analytical, and organizational skills.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data tools (e.g., Tableau, Power BI, or Visio) a plus.
  • Ability to work independently and in a team setting with multiple stakeholders.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.
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