Contract Compliance Manager

BlueCross BlueShield of South Carolina
life insurance, paid time off, 401(k)
United States, South Carolina, Columbia
Jun 26, 2025
Internal Reference Number: R1045407 Summary Responsible for the implementation and oversight of a comprehensive compliance program that meets all regulatory requirements for commercial and/or government programs products. Oversees federal and state regulatory compliance activities, regulatory filings, and contract and agreement review functions. Ensures products receive regulatory approval in all jurisdictions. Description This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours 8:00am-5:00pm. It may be necessary, given the business needs to work occasional overtime. You may be required to travel between buildings. What You'll Do Initiates, coordinates the negotiation, and monitors implementation of revisions to existing and renewal contracts, certificates, and/or booklets in all applicable jurisdictions to comply with changes in state or federal requirements, with corporate policy, or change in business practice. In coordination with the Legal Department: develops and maintains language and structure for the all new or revised contracts and related documents, and coordinates the review with all appropriate areas for distribution. Prepares and submits regulatory filing, and negotiates with regulatory agency staff for required approval. Participates in the development of recommendations and descriptive language for new or enhanced products for the submissions of group and subscriber fulfillment forms requiring regulatory approval, and negotiates with regulators to obtain such approval. Informs the Corporation of approval of documents and procedures pertinent to the use of the approved documents. Ensures that contracts and certificates used are consistent with corporate forms (most currently approved forms, modifications implemented, etc.), and conducts audits on documents to ensure compliance of revisions with corporate and/or legal requirements. May participate in additional aspects of product development under the direction of senior management. Reviews, analyzes, and interprets proposed language for the contracts, addenda, and correspondence as requested, which may include HMO or P&C statutes and other insurance related questions such as insurance regulations, COBRA, EOL, HIPAA privacy. Drafts, reviews, and/or modifies various agreements, such as administrative services, general agency, and business associate agreements. Reviews publications, articles and abstracts, potential bills, and proposed laws, provided by entities such as the Legal Department, Government Affairs, the SC Alliance of Health Plans, State Insurance Departments, and/or Department of Health and Human Services, to stay current of regulations and trends, give input on potential regulations and communicate such to senior staff. Ensures the appropriate action is taken to incorporate necessary revisions into the workplace environment by facilitating the implementation of regulatory requirements. Serves as the divisional compliance contact for purposes of complaint receipt and interpretation regarding the insurance laws and regulations. Responds to state insurance department complaints for products administered by business partners. Researches, interprets, and evaluates all questions or issues regarding regulatory compliance, coordinating with the Legal Department and others as appropriate. Directs supervision of personnel supporting contracts and compliance functions including performance evaluations. Provides ongoing training and development of staff through mentoring and feedback. May supervise the agent licensing and appointment area, ensure all producers are appropriately licensed and appointed, and oversee the maintenance of the agent database. Responsible for policy and/or certificate issue system. Troubleshoots and problem-solves to ensure the policy and/or contract flow process is uninterrupted. May design and implement HIPAA Privacy and Security compliance programs while ensuring compliance with OFAC, US Patriot Act, and all applicable federal statutes. To Qualify for this position, You'll need the following: Required Education: Bachelor's in a job related fieldRequired Experience: With Bachelor's Degree, 7 years audit/compliance or contract administration within the insurance industry including 2 years management or supervisory experience or equivalent military experience in grade E4 or above. With Juris Doctor Degree, 4 years audit/compliance or contract administration within the insurance or legal field including 2 years management or supervisory experience or equivalent.Required Skills and Abilities: Ability to effectively communicate both verbally and in writing to all levels throughout the organization and externally. Excellent analytical or critical thinking, problem solving, and organizational skills. Ability to make sound decisions, and exercise confidentiality and discretion. Proven ability to persuade, negotiate or influence. Knowledge of contract form, composition, and law. Familiar with audit or compliance procedures and regulations. Required Software and Tools: Microsoft Office. The successful candidate will also possess the following skills: Exceptional attention to detail Proven ability to manage multiple projects and adapt to shifting priorities Thrives in fast-paced environments and meets tight deadlines Skilled in engaging with C-Suite and executive-level stakeholders Work Environment: Typical office environment. Travel between office buildings and out of town may be required. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements Equal Employment Opportunity Statement: BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation. Some states have required notifications. Here's more information.