New

Appraisal Operations Manager

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Jun 25, 2025
Job Title: Appraisal Operations Manager Location: CityScape What you'll do: As an Appraisal Operations Manager you'll manage coordination of a team of Assignment Managers shepherding the progression of valuing real estate, land, improvements, and/or other personal property. Ensure that all information required to conduct valuations, both from internal and external sources are accurate, uniform, and complete. You'll lead a team of Assignment Managers to organize the process of performing valuations, assisting internal and external appraiser and appraisal review staff to determine assignment reasonableness, defensibility, and to assure appraisals were prepared completely. One of your key responsibilities is to oversee processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis. * Responsible for supporting the Chief Appraisal Officer, Appraisal Director, and Appraisal Associate Director with leading a team of department Assignment Managers and ensure that appraisal documentation and appraiser certification comply with regulations. * Leads the team's response to internal bank employees and external vendors, in person, over the telephone, and via e-mail. Utilize intranet interface to ensure enterprise-wide distribution of forms and reports/reviews. Create and maintain various forms and contracts required to facilitate the appraisal, environmental, and enterprise valuation due diligence ordering, reviewing, and reporting functions. * Ensure that project/department milestones/goals are met and budgets are adhered to and provide appropriate assistance to internal bank employees and external vendors, in person, over the telephone, and via e-mail. Create and maintain various forms and contracts required to facilitate the appraisal and environmental due diligence ordering, reviewing, and reporting functions. * Oversees the commercial or residential appraisal, environmental, and enterprise valuation due diligence processes from initial service requests and assignment definition; and tracking the assignment through the appraisal ordering, delivery, review process and closing of the assignment file. Responsible for accurate and timely processing of requests for Appraisal Department related services. Review supporting collateral information and obtains additional information from various sources to process requests. Monitor all new and in-process requests to maintain accurate reporting and adherence to committed turn-around times. * Lead and develop a team; responsible for hiring, coaching, performance management, training and development. What you'll need: * 6+ years of related experience in Commercial Appraisal and environmental due diligence processes or similar field. * High school diploma required; Bachelor's degree in related field preferred. * Previous leadership experience preferred. * Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. * Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Advanced speaking and writing communication skills. * Certified General Real Estate Appraiser required. * May require up to 25% travel. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation