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Order Entry Representative

Cornerstone Building Brands
life insurance, paid holidays, tuition reimbursement, 401(k)
United States, North Carolina, Cary
5020 Weston Parkway (Show on map)
Jun 25, 2025

Job Description

Assist the Order Entry Team Lead in administration of order entry and customer service activities pertaining to stone veneer and related products. This role is crucial to ensuring that customer orders are received and acted upon in a timely manner following the sales process and has a direct impact in the on-time delivery of goods and services.

DUTIES AND RESPONSIBILITIES

  • Collect and input customer orders into company ERP and CRM
  • Provide work order (tickets), extra work orders, back charges, sign offs, and other paperwork and instructions to others for all installation jobs
  • Provide input to installation and production teams in response to installation orders, completion of warranty work, and time-sensitive issues including material need
  • Organize and maintain all sales proposals and customer plan data on company shared drive and CRM
  • Ensure timely and accurate input of all order types in the system
  • Other duties as assigned

Qualifications

EDUCATION AND WORK EXPERIENCE REQUIREMENTS

  • High School diploma or GED required
  • Exhibit a professional manner in dealing with others and maintain constructive working relationships
  • Communicate effectively both verbally and in writing with management, colleagues, and individuals inside and outside the Company
  • Basic skills in computer software and data entry
  • Strong MS Office skills including Word, Excel, Power Point, and Outlook
  • Good communication skills to keep supervisor informed of known actions, written or verbal, which may affect the ability to successfully perform assignments or adversely affect company operations
  • Ability to work independently and complete daily activities according to work schedule
  • Ability to multi-task and manage time in a productive manner
  • Ability to follow and execute detailed instructions
  • Ability to perform work involving written and numeric data and to make arithmetic calculations rapidly and accurately
  • Ability to function effectively under heavy workload during peak periods and to meet strict deadlines on a continuing basis
  • Ability to sit for extended periods

Additional Information

The US base salary range for this full-time position is $20.00-$23.00 per hour+ medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here.If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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