Vice President, Operations and Chief Security Officer

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

Crisis24, a leading global risk management and security provider, seeks a strategic and highly-motivated executive to serve as Vice President, Operations & Chief Security Officer (CSO). This dual-role executive will oversee Crisis24's Global Security Operations with a cross-functional mandate encompassing client-facing delivery, internal security governance, and enterprise continuity. The role collaborates closely with the VP of Medical Operations and the VP, Global Intelligence to ensure fully integrated, intelligence-led proactive and scalable operations worldwide.

As CSO, this leader will also be directly responsible for designing, executing, and continuously enhancing internal duty of care, corporate security, and business continuity programs (BCP) to protect the organization's assets, personnel, and operations globally.

Primary Location: Annapolis, MD (Crisis24 HQ)

Travel Requirement: Up to 30% globally to support field operations, executive duties, and critical response deployments.

What You Will Work On

1. Global Security Operations Leadership

• Lead and oversee all aspects of Crisis24's Global Security Operations, including the high quality provision of security advice, assistance and crisis response in support of global client requirements.
• Maintain and continuously improve standards for operational readiness, deployment capability, and mission planning for Crisis24's Global Operations Centres and in-country assets.
• Ensure alignment with commercial priorities and client-specific objectives.
• Develop scalable operating models and systems for growth across regions.

2. Strategic Collaboration & Functional Integration

• Collaborate closely with:
• VP Operations (Medical): For joint mission coordination, response frameworks, and resource allocation.
• VP, Global Intelligence: To integrate threat intelligence into the provision of advice, operational planning and execution along with wider risk mitigation strategies.
• Drive operational alignment across security, intelligence, and medical platforms for high-risk and time-critical engagements.

3. Internal Security & Risk Programs (CSO Function)

• Serve as Chief Security Officer (CSO) for internal corporate risk and physical security programs.
• Develop and enforce global standards and SOPs for:
• Physical security (facilities, access control)
• Travel risk management
• Executive protection as required

4. Duty of Care & Business Continuity

• Own Crisis24's global Duty of Care Overwatch program, ensuring policies and resources protect staff in variable-risk environments.
• Design and maintain a global Business Continuity Plan (BCP) that addresses disruption scenarios across Crisis24 operations, locations, and support functions.
• Lead training, simulations, and audits to test crisis readiness and response capacity.

5. Executive Leadership & Representation

• Participate in the global operations & intelligence leadership team as the global lead of security operations
• Represent Crisis24 at key client engagements, partner events, and industry forums.
• Lead high-performing, geographically distributed teams with a focus on mission impact, compliance, and client excellence.

What You Will Bring

• 15+ years of progressive leadership experience in global security operations, corporate security, or defense/intelligence community.
• Proven ability to manage multidisciplinary global teams in dynamic, high-risk environments.
• Demonstrated experience in business continuity, emergency planning, and organizational resilience.
• Strong understanding of integrated security, intelligence, and medical response frameworks.
• Excellent stakeholder engagement, leadership, and crisis communication skills.
• Bachelor's degree required; advanced degree in Security Studies, International Relations, Business Administration, or similar preferred.

Preferred Attributes

• Background in working with or advising Fortune 500 clients, government agencies, or NGOs.
• Deep cultural fluency and comfort working across regions (Americas, EMEA, APAC).
• Familiarity with digital platforms for field operations, incident tracking, and risk communication.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment.

We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.