Director, Operations

Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

POSITION SUMMARY

The Director of Operations is responsible for both clinical and non-clinical leadership of assigned departments. The Director of Operations serves as the vital link between management and the staff as well as strives to achieve efficient, safe, and cost-effective patient care.

• Clinical oversight and leadership of Physical, Occupational, Speech Therapy, and Volunteer Services departments and Chaplaincy.
• Managerial oversight of Dietary and EVS contracted services.
• Works closely with the CEO on special projects.
• Develops and implements strategic and operational projects and processes.
• Develops and maintains relationships with community stakeholders to ensure community involvement within the facility service area.
• Develops and maintains relationships with local higher education organizations to maintain student involvement within the facility.
• Drives collaboration across the organization to identify needs and develop solutions.
• Maintains awareness of market and industry trends to improve system operations.

Education & Experience

• Bachelor's degree in business, healthcare administration, or Additional years of experience may substitute for the required education on a year-for-year basis.

• 2+ years' experience of medical facility or medical business operations experience.

Knowledge, Skills & Abilities

• Current knowledge of physical, speech, and occupational therapy service lines.

• Strong problem solving, multitasking, and customer service skills, preferred.

• Demonstrated leadership, communication, and interpersonal skills, preferred.

• Knowledge of Microsoft office programs (Excel, Word, and PowerPoint), preferred.