Front Desk / Administrative Support - Federal Campus

Applications due by June 27, 2025

Pay Rate: $19.00/hour DOE

Work Schedule: Tuesday - Thursday. Hours are 8:00AM to 3:00PM

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

This is a temp-to-hire with the eligibility of part-time permanent placement.

JOB SUMMARY:

The Front Desk Administrative Assistant (FDAA), will provide excellent customer service to all visitors to the Federal Campus, to serve as the first impression of Goodwill of Colorado to internal and external stakeholders ("stakeholders" refers to employees, program participants, donors, guardians/caregivers, board members, customers, government agencies/officials, funding sources, suppliers, etc.), to direct visitors to the appropriate personnel who can assist them with their need(s), and to act in a polite, calm, and efficient manner in all situations.

ESSENTIAL FUNCTIONS:

• Works with the Corporate Project Specialist in carrying out assigned projects. This position is designed to allow for flexibility in assignments to range from administrative projects, research, and customer service.
• Act as the first point of contact for visitors to the Federal Campus.
• Sort incoming and interoffice mail.
• Sign for packages/deliveries and contact appropriate personnel for pick up.
• Calculate payroll and distribute payroll and expense checks, as needed.
• Document all items leaving the Front Desk thoroughly.
• Other duties as assigned.

Relationship Management:

• The FDAA must maintain a positive attitude and interact appropriately with all visitors/employees at all times.
• The FDAA will strive to establish and maintain cooperative and productive working relationships with all employees.
• The incumbent will strive to establish and maintain cooperative and productive working relationships with all employees.

Critical:

• The individual must be extremely dependable, arriving at work at the required time daily.
• The individual must dress within acceptable guidelines, maintain a neat and clean workspace, be courteous, personable, and able to communicate effectively.
• The individual must maintain confidentiality when dealing with sensitive issues and remain calm and polite.
• Has an ability to multi-task and complete assignments in a timely manner.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• One (1) year minimum experience in a position involving contact with the public and working in an office setting desired. Previous work experience with a nonprofit, charitable organization desired.

Other:

• Good working knowledge of Microsoft Word, Excel and Outlook required.
• Must possess excellent customer service and communication skills.
• This position requires sitting for extended periods and using a computer keyboard for a minimum of four (4) hours each day.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 1100 - GSS - Administrative Support Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - Never

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

CARRYING:

Heavy: 45 lbs & over - Never

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

PUSHING/PULLING - Never

REACHING:

Above Shoulder - Never

At Shoulder - Occasionally

Below Shoulder - Occasionally

TWISTING - Occasionally

BENDING - Occasionally

KNEELING/CRAWLING - Occasionally

SQUAT - Occasionally

CLIMBING:

Use of legs only (stairs) - Never

Use of arms & legs (ladders) - Never

HEARING - Continuously

VISION:

Visual, close - Frequently

Visual, distant - Frequently

Visual, depth perception - Frequently

HANDS/FINGERS:

Simple grasping - Frequently

Fine Manipulation - Frequently

Repetitive Movements - Frequently

WALKING - Occasionally

STANDING - Occasionally

SITTING - Frequently

SPEAKING - Frequently

OTHER, please describe - N/A