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Host Home Program Manager - Newark, DE

Mosaic
United States, Delaware, Newark
261 Chapman Road (Show on map)
Jun 19, 2025
Mosaic at Home Manager - Lead with Purpose, Empower Lives
Introduction:
Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services? If so, join Mosaic as a Mosaic at Home Manager and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service (where applicable) lines.
What You'll Do:
* Lead and Mentor: Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families.
* Drive Growth and Retention: Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals.
* Ensure Quality and Compliance: Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards.
* Manage Contracts and Services: Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance.
* Provide On-Call Support: Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed.
* Contribute to Agency Growth: Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities.
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
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