Medical Assistant, MA - Multispecialty Clinic

What would you do with every weekend off? Join our clinic as a Medical Assistant and find out. Apply now to start the conversation!

• Location: Janesville, WI
• Hours: 36 hours/week (Full-Time)
• Days: Monday-Friday

Provides support with the daily activities of a medical office by performing the following duties and other duties as assigned. May be required to work overtime during peak periods.

• Rooms patients, collects assessment data and prepares patient according to specific need.
• Assists in examination, treatment and other clinic procedures.
• Assists with laboratory procedures, screening tests and QI projects.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greet and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and issues receipt where applicable.
• Prepares and maintains patient charts.
• Maintains and orders supplies.

• Completion of an accredited Medical Assistant program required
• Clinical rotation experience preferred

• Approved AHA BLS certification required within 3 months.
• Medication injection training and pharmacology is a required competency to perform medication administration.

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

• Ability to stand and walk for extended periods.
• Frequently lift, move, and position patients or equipment up to 25 lbs, and occasionally up to 50 lbs.
• Manual dexterity to perform clinical procedures and operate medical equipment and keyboards.
• Involves frequent reaching, stooping, bending, and kneeling.
• Requires clear close-up vision, hearing, and speech for effective patient communication and care.

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

• Comprehensive Benefits: Medical, Dental, Vision, Retirement
• Competitive Pay: Market Rates & Incentives
• Generous PTO: Increases with Your Anniversaries
• Career Advancement: Educational & Growth Opportunities
• Employee Wellbeing: Health & Wellness Resources
• Additional Perks: Paid Parental Leave, On-Demand Pay

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