Manager, Trade Operations and Compliance

Introduction: A Career at HARMAN Corporate

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company's award-winning success.

• Enrich your managerial and organizational talents - from finance, quality, and supply chain to human resources, IT, sales, and strategy

• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development

• Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader

About the Role

The Manager, Trade Operations and Compliance (US) is responsible for all customs-related operations with import, export, and other trade/customs laws, rules, and regulations within the United States.

This role serves as the subject matter expert for US Trade Operations for our divisions and brands. Reporting to the Director of Global Trade Operations, there are two Trade Operations Specialists reporting directly into this role. Due to the ever-evolving international trade landscape, it will be part of a best-in-class international trade compliance program. You will also create, maintain, and train trade operations procedures and requirements to support the growth from an import/export compliance perspective.

What You Will Do

• Ensure compliance with all import/export regulations in the US (Classification, Valuation, Country of Origin, ADD/CVD)

• Responsible for all inquiries from US Customs and Border Protection CBP and other governmental regulatory agencies assigned the task of managing compliance risks.

• Proficient with ERP systems; advanced Excel skills are a plus.

• Lead and support a team of compliance specialists, providing guidance, training, and direction to ensure accurate compliance.

• Build and maintain partnerships with trade and customs compliance service providers, act as key contact for import/export transactions, and document customs management processes, including SOPs, KPIs, and broker scorecard performance reviews.

• Review and analyze ACE and other trade reports.

• Monitor changes in trade regulations while maintaining/updating policies and procedures. Advise stakeholders on the impacts of regulatory trade compliance.

• Responsible for requests from other governmental agencies (i.e., TSCA, FDA, EPA, others).

• Oversee and maintain C-TPAT status for four HARMAN sites.

• Develop metrics for internal processes and external service providers to create efficiencies and improve performance.

• Collaborate with procurement, logistics, supply chain and business units on trade matters and work across department to proactively avoid trade-related delays.

• Explore cost-saving opportunities, process efficiencies and risk mitigation strategies and integrate 'best practices' standards for the organization.

What You Need to Be Successful

• 5+ years of Leadership and International Trade experience, focusing primarily on US imports in a manufacturing environment.

• A four-year degree in a related field is strongly preferred though not a strict requirement for this position.

• Paramount are superior communication skills; a deep understanding of the business, business needs and a capacity to analyze data and act on insights with the ability to work up, down and across the company.

• Experience leveraging technology and implementing principles / methodologies to drive process improvements or equivalent.

• Strong analytical skills with the ability to assess trade risks and implement compliance solutions.

• Successful track record managing team members, in direct- or indirect-reporting structure, in daily trade operations and compliance.

• Ability to communicate trade compliance requirements to non-trade compliance persons.

• Stature, gravitas, and confidence to earn the credibility and respect of your colleagues, global internal stakeholders, and business partners.

• Ability to move quickly in response to external or internal circumstances. Receptiveness to change, willingness to review courses of action regularly, and a flexible mindset.

Bonus Points if You Have

• Customs broker license and other import-related certifications is strongly preferred.

• Export certifications and/or other formal training is strongly preferred.

• Proficient with ERP systems; advanced Excel skills are a plus.

• Spanish proficiency

What Makes You Eligible

• You are willing to travel, up to 10% both domestic and international if necessary.

• Due to the nature of global infrastructure, you understand that flexibility in working hours is required.

What We Offer

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition reimbursement

• "Be Brilliant" employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

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