County Casework Supervisor (Local Government) - Bedford Co MHID

Thank you for viewing our job posting! At Bedford-Somerset DBHS, our vision is for every person and family we serve to have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co.

This opportunity is for a Program Supervisor to provide supervision and management for our Supports Coordination Organization (SCO) Program. The SCO Program provides case management and advocacy for individuals with intellectual disabilities who are in services. The Supervisor oversees the program, ensuring regulations are followed, staff are supervised, and program services are monitored.

Full-time positions include excellent benefits such as healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with a hybrid of remote and on-site work schedules for some positions. We are a family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave. Apply today!

This position supervises and manages the Supports Coordination Organization (SCO) program, ensuring services are provided in accordance with agency objectives, rules, state regulations, policies and procedures, as well as social service and case management principles and practices. Work involves conducting weekly department meetings, reviewing submitted Individual Service Plans (ISP) for accuracy, and providing direct supervision for Bedford-Somerset Supports Coordinators (SC's) on a daily basis. The County Casework Supervisor, has the opportunity to assist with projecting program and private provider needs, making recommendations for expansion of programming or changes to existing programming in order to provide quality consumer care. Additional responsibilities include:

• Assisting staff with the completion of all documentation and reviewing for thoroughness
• Training new staff on program and agency policies and procedures
• Interpreting and clarifying current and new regulations, policies, and procedures to staff
• Providing support and technical assistance with the Home and Community Services Information System (HCSIS) and the Electronic Incident Management (EIM) system
• Responsible for supporting all aspects of Incident Management
• Coordinating the dissemination and review of information from Office of Developmental Programs (ODP) such as bulletins, informational communications, and waiver requirements
• Screening and reviewing all new referrals received from the AE/County DS Program Intake Department and assigning to a Supports Coordinator
• Reviewing case records to analyze the quality of services rendered
• Communicating productivity standards to staff
• Monitoring a variety of reports related to ISP unit utilization, Prioritization of Urgency of Need for Services (PUNS), and SC productivity. Working with the SCs to make necessary changes when required.
• Assuring quality of continuity of care for participants through a comprehensive advocacy program
• Maintaining a small caseload.
• Developing program policies and procedures, preparing correspondence and reports
• Recruiting, interviewing, selecting, and employing all required personnel within the SCO
• Completing employee performance reviews and reviewing staff's job descriptions for accuracy.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • On occasion, management staff may need to work hours outside of the set work week to complete projects, meet work demands, or in the event of an emergency.
• This position reports to the DBHS Office for work.
• Upon hire, new staff begin training and are on probation for 6 months. New staff may be eligible for a hybrid of on-site and remote work after 3-months of employment.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.