Lead Host Trick Rider

Omni PGA Frisco Resort is seeking a polished, personable, and confident Lead Host to join the team at Trick Rider, our signature upscale Texas chophouse. Trick Rider delivers a dramatic and elevated dining experience featuring premium steaks, fresh seafood, and bold Texas hospitality in an unforgettable setting. This role is ideal for a hospitality professional with a passion for guest service, team leadership, and operational excellence in a high-profile environment.

As the Lead Host, you'll set the tone for each guest's experience. You'll be responsible for orchestrating the flow of the dining room, managing reservations and walk-ins with precision, supporting the front-of-house team, and leading the host stand with grace and authority. You'll partner closely with restaurant management to ensure service standards, training, and guest satisfaction are consistently delivered at the highest level.

Greet every guest with warmth, professionalism, and confidence in line with the elevated tone of Trick Rider.
• Manage nightly reservations, wait lists, and walk-ins using OpenTable (or designated system), maximizing seat utilization while maintaining a smooth and personalized guest experience.
• Lead the host stand team, coordinating assignments and pacing to ensure seamless service flow throughout the shift.
• Communicate clearly and consistently with the management team and service staff to ensure effective table turns and VIP service.
• Anticipate guest needs and special occasions, making strategic adjustments to seating and pacing as needed.
• Maintain the highest standards of appearance, grooming, and professional conduct at all times.
• Assist with training new hosts and reinforcing brand and service standards.
• Ensure lobby, host stand, and entry experience are clean, orderly, and aligned with luxury service expectations.
• Respond to guest concerns or complaints calmly and professionally, escalating to management when appropriate.
• Stay knowledgeable about Trick Rider's menu, beverage offerings, and current resort events to enhance the guest experience.
• Participate in daily pre-shift meetings and support service operations during high-volume periods as needed.
• Perform additional duties as assigned by restaurant leadership.

• Minimum 1 year of guest-facing restaurant host or supervisory experience, preferably in an upscale or fine dining setting.
• Proven ability to lead and motivate a team in a fast-paced, high-touch environment.
• Experience with OpenTable or similar reservation systems strongly preferred.
• Must maintain a polished and professional appearance at all times.
• Excellent verbal communication and interpersonal skills.
• Calm under pressure, highly organized, and detail-oriented.
• Flexible schedule including evenings, weekends, and holidays.
• Must have or be able to obtain Texas Food Handler certification.
• Ability to stand for extended periods and move with urgency and purpose.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement .

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.