DevOps Architect

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Join our C360 Preprod Infra Services team as a DevOps Architect and play a pivotal role in empowering 3,000 developers. You will be responsible for ensuring the high availability and peak performance of our critical preproduction test environments. This strategic leadership position involves shaping our technology roadmap, influencing key business and technology stakeholders, and collaborating with engineering leaders to design and implement highly scalable and secure solutions. We're looking for a candidate with exceptional technical expertise, coupled with strong analytical, leadership, influencing, and business acumen. This is a cross-functional role demanding excellent communication and the ability to build consensus across all engineering organizations.

Key Responsibilities

• Build and manage automated test environments that represent production configurations to be used for integration, performance, and other testing needs of the organization

• Define and drive best practices in systems architecture, observability deployment, and configuration management

• Collaborate with various teams (Quality, SRE, Performance) to ensure test environments are highly available and reliable

• Create and maintain architecture documentation, systems diagrams, and other specifications

• Drive continuous improvement by identifying opportunities for automation, optimization, and cost reduction

• Mentor and guide the team on architectural best practices

• Lead resolution and root cause analysis of complex technical problems

Qualifications

• 10+ years of experience with at least 3 years in system or enterprise architecture role

• Strong familiarity with Salesforce multitenant architecture and Hyperforce

• Strong knowledge of AWS and GCP cloud infrastructure and hybrid/multi-cloud environments.

• Strong knowledge of IAC principles including automation and orchestration tools

• Experience in building and maintaining complex systems in a containerized or serverless environment.

• Experience with CI/CD solutions (Github Actions, ArgoCD, CircleCI, etc.)

• Experience with Declarative Infrastructure - Infrastructure as Code (Terraform, TerraGrunt, etc.)

• Experience with various DB engines - relational and non-relational databases (MySQL, PostgreSQL, MongoDB)

• Hands-on experience working with Kubernetes.

• Familiarity with Data Engineering practices - Data warehousing, Data Lakes, ETL pipelines and Analytics.

• Understanding of SRE principals, including monitoring, alerting, fault analysis, and other common reliability engineering concepts.

• Strong understanding of security, compliance, and high availability requirements in enterprise environments

• Excellent communication and leadership skills with the ability to convey complex technical concepts

• A related technical degree required

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.